Amy Aguire

My 2023 F150 Hybrid Limited had the check engine light on for two days, then it went off. I went for a check-up, and they said the three-year-old battery was faulty, so I spent over $500 to replace it. Just for two days, then it went off. I went for a check-up, and they said the three-year-old battery was faulty, so I spent over $500 to replace it. Just two days later, the check engine light came on again. I went to another place to read the error code, and it still showed a battery error. First, I believe the original battery, being only three years old, shouldn't have failed. Second, the repair didn't identify the cause of the problem and just had me pay to replace the battery. Third, this repair station lacks technical expertise and performed unnecessary repairs, causing the customer to spend more money. I demand a refund and a resolution to the vehicle issue. More

by ROBIN.CUI.USA Verified Customer Verified Customer

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Professional as it gets , very easy and good experience with this dealership. very friendly environment. with this dealership. very friendly environment. More

by bsarokhian Verified Customer Verified Customer

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Davit Mkrtchyan uses a tactic of MSRP not being the selling price, But did not disclose on their advertised price a market adjustment of $25k that is an FTC violation. which when asked about, started s selling price, But did not disclose on their advertised price a market adjustment of $25k that is an FTC violation. which when asked about, started swearing at me and said I wouldn’t understand since he’s a family man and I’m single. Not sure how that’s connected to blatantly committing a baiting scam More

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I just bought an used Ford Escape 2026 from this Dealership. I am glad to have a very good professional customer service. Thank you Dealership. I am glad to have a very good professional customer service. Thank you More

by fadi sultan Verified Customer Verified Customer

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A great dealer — very fast and efficient service. He even cleaned my car for free. He even cleaned my car for free. More

by yuwu6003 Verified Customer Verified Customer

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One of the worst dealerships and rudest manager I've ever encountered. Terrible, terrible, terrible. Experts at false advertising and poor customer service. encountered. Terrible, terrible, terrible. Experts at false advertising and poor customer service. More

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We went to Envision to have a mirror replaced on my truck after a friend cracked it while borrowing it. We had this same mirror replaced a few years back and thought we knew what to expect. We did not. Not o after a friend cracked it while borrowing it. We had this same mirror replaced a few years back and thought we knew what to expect. We did not. Not only was the exact same part $100 more expensive but it did not come paint matched. They also didn’t tell us that till after it had been installed and we were called to come get the vehicle. The lack of communication and transparency is unacceptable to me. We are now stuck with a $1300 mirror that doesn’t match the vehicle, annd we’re told that we would have to take it to a body shop to get it painted, all because they wouldn’t communicate. I would avoid this dealership. More

by THEMADHATTER65 Verified Customer Verified Customer

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Friendly and accessible for their customers. Like how they used video to show customers when they do car services. Like how they used video to show customers when they do car services. More

by SERVANTTIGER5185 Verified Customer Verified Customer

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Ricardo, Crystal, and Andrea were a pleasure to work with. Ricardo was very knowledgeable and thorough in his explanation of the services rendered. Crystal and Andrea were very courteous and professiona with. Ricardo was very knowledgeable and thorough in his explanation of the services rendered. Crystal and Andrea were very courteous and professional. I really appreciated the video walkthrough on part of the technician(s). Would come back again. More

by WLH Verified Customer Verified Customer

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I had my oil changed on July 29th. At the time, I requested *only* an oil change because I had already had the tires rotated elsewhere during a previous visit. However, you rotated the At the time, I requested *only* an oil change because I had already had the tires rotated elsewhere during a previous visit. However, you rotated the tires back to their original positions, and now there is a noise when I drive the car. More

by szhen716 Verified Customer Verified Customer

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