Aaron Ford of Lake Elsinore

They were very helpful with the recall order for my car. Jasmine my representative was very helpful and knowledgeable. Jasmine my representative was very helpful and knowledgeable. More

Service rep Nick S. provided an excellent level of service. What should have been a quick and painless service became that very thing. I was treated with respect and p provided an excellent level of service. What should have been a quick and painless service became that very thing. I was treated with respect and professionalism, was charged a fair price, and was in and out well within the estimated amount of time needed for the job. Good work Aaron Ford, and all the associates within! Vince More

A couple of months ago my car engine had gone out. Soon after this, I had a family emergency out of state. I would go on various car websites where I could order a car and have it delivered. Which wa Soon after this, I had a family emergency out of state. I would go on various car websites where I could order a car and have it delivered. Which was the route I was looking for, due to my family crisis, I did no5 have the time or energy to go to a dealership. I had purchased a car on a website, 15 minutes before delivery they contacted me saying it was going to be delayed two weeks. I thought I could wait but, needed a car. I decided to go to Aaron Ford and just look at a couple ofcars I saw on their website. When I got to the lot, I started walking around, No one immediately approached me, which I was very grateful for, eventually Dylan approached me very nicely and asked what I was looking for. I explained my family crisis, I was in need of a car and what type I was interested in. From then on I was treated with respect, no rushing, no hassling, they were able to helmet get a car I was looking for and able to keep with the financial end of what I needed too. I am very happy of the service I received with all the personal things I was going through. More

I bought a 2025 ford maverick. My vehicle started overheating at 44,000 miles. I brought it in and the aaron ford were extremely disrespectful. Would not cover anything. They said My vehicle started overheating at 44,000 miles. I brought it in and the aaron ford were extremely disrespectful. Would not cover anything. They said it was because I drove over dirt, in my truck. Then they said the repairs would cost 3,300$. Telling me that ifbi wouldn't have driven over the dirt, it would not have happened. I filed with the BBB and am in the process of letting everyone know that this is not the dealership to buy from or the truck to buy. This dealership is dishonest and money hungry. Mike who was a manager cursed at me, saying go file a complaint with the fu@#$in better business bureau and we won't fix your truck. This truck also had sensor issues prior to this. Do yourself a favor. Pick a different dealership and vehicle More

Got an oil change and warranty inspection on my truck today and had a wonderful experience. Anthony was great, kept me informed and made sure I was taken care of. Will continue to get my vehicle serviced today and had a wonderful experience. Anthony was great, kept me informed and made sure I was taken care of. Will continue to get my vehicle serviced here More

Allowed me to make an appointment for a simple diagnostic for my Ford chassis motorhome. Confirmed by phone with the shop Foreman. When I arrived, I was told I was not welcome. The Service Managers onsite for my Ford chassis motorhome. Confirmed by phone with the shop Foreman. When I arrived, I was told I was not welcome. The Service Managers onsite made a point of how they certainly could not service my RV, although the website to make a reservation allowed it, and I called to confirm. The Service Manager I spoke with was rude, unprofessional, and indirectly threatened me for having the audacity to seek service from a Ford Dealer for my Ford Vehicle. More

I dropped off my vehicle on Friday for an oil change and paid for the service. However, I never received a call or any communication regarding when my vehicle would be ready for pickup or delivered back to paid for the service. However, I never received a call or any communication regarding when my vehicle would be ready for pickup or delivered back to me. I also made multiple attempts to call for an update, but my calls went unanswered. When I eventually drove to the service center myself to find out what was going on, I was informed that the service department would not reopen until Tuesday. As a result, I was left without my vehicle for the entire long weekend, with no prior notice or attempt to contact me. The lack of communication was extremely frustrating and unacceptable, especially considering I had already paid for the service. Had I been properly informed, I could have made arrangements to pick up my vehicle before the service center closed. Instead, I was unnecessarily left without transportation for several days. More

Excelent services, good customer service attentive, friendly and clear communication, follow through service made me feel valued friendly and clear communication, follow through service made me feel valued More

My sales agent Jose was great‼️ Interest rate was bad 6. 9 is not good. 9 is not good. More

Went in for service the other day every thing was good my service adviseder took care of everything the only thing I had a issue was talking care of a ford recall they couldn't do because they needed ano my service adviseder took care of everything the only thing I had a issue was talking care of a ford recall they couldn't do because they needed another day with the truck but delearship could not provide a car rental or any type of vehicle I don't understand that some of us don't have extra cars to move around or to go to work this dealer ship always have problems with that and taking care of recalls More