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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.3
761 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 761 reviews

November 13, 2026

Excelente, service,, Very, faster, atención, in servicio cliente, Eficiente, trato nice, veré paciente, y experiencia a preguntas More

by morarocio477
Recommend Dealer
Yes
Employees Worked With
Osbaldo, y Damian
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Nov 13, 2026 -

The Ford Store San Leandro responded

We're pleased our team answered your questions patiently and provided prompt, attentive service. Thank you for choosing our dealership for your new Ford Maverick purchase! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 07, 2026

I only came back because my Bronco was having a Ford related issue, paid hundreds of dollars for a maintenence job that did not fix it and can not get a return call or email. I despise dealing with thi More

by NAE2NAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arellano, Owens, and site manager
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Nov 09, 2026 -

The Ford Store San Leandro responded

Hi NAE2NAE, I understand how frustrating it is to pay for service, still have the same issue with your Bronco, and get no response to your calls or emails. We should have followed up with you. I’m Paige, the Client Experience Manager at The Ford Store San Leandro. If you’re open to speaking with me, please give me a call my direct line is 510-347-4174. I’ll review your repair order with our service manager and follow up with you personally about the next step.

November 06, 2026

We were able to drop off a company van for a recall with no appointment and order a second part for another van with the same issue. Great service all around by there team. More

by jah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember their names
Print
Nov 09, 2026 -

The Ford Store San Leandro responded

Our team was pleased to accommodate your Ford Transit 250 recall visit without an appointment and order the part for your other van. Thank you for the kind words about our service team! Paige nash Internet Director Jnash@sanleandroford.com Office: 510-347-4174

November 05, 2026

Had excellent service at San Leandro Ford from appointment to picking up my vehicle. I will be back in the future. More

by sezme58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Print
Nov 06, 2026 -

The Ford Store San Leandro responded

From your appointment to pickup, we’re happy the service on your Ford Bronco Sport went so well. We look forward to welcoming you back! Paige nash Internet Director Jnash@sanleandroford.com Office: 510-347-4174

October 28, 2026

Very friendly and courteous He was attentive and kept me informed through the whole service. Great customer service More

by Jimenez9775
Recommend Dealer
Yes
Employees Worked With
His name was Andrew Arellano
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Oct 29, 2026 -

The Ford Store San Leandro responded

Knowing you felt well informed throughout the service on your Ford Explorer is rewarding for our team. Thank you for recognizing the thoughtful care you received. Paige nash Internet Director Jnash@sanleandroford.com Office: 510-347-4174

October 28, 2026

Always good fast good service professional service advisor that knows what to do and gives us updates. More

by Dvelez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Severs
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Oct 29, 2026 -

The Ford Store San Leandro responded

Knowing you consistently receive efficient service for your Ford Transit Connect, with a capable advisor who keeps you informed, is rewarding for our team. Paige nash Internet Director Jnash@sanleandroford.com Office: 510-347-4174

October 26, 2026

He offered substantial assistance, displayed deep understanding, and showed genuine kindness. This individual is remarkable. Thank you, Ford and Simon. More

by gespebs
Recommend Dealer
Yes
Employees Worked With
Simon Ortiz
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Oct 26, 2026 -

The Ford Store San Leandro responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Paige nash Internet Director Jnash@sanleandroford.com Office: 510-347-4174

October 20, 2026

I had a vehicle that needed a battery change and it's hybrid so Walmart wouldn't do it, I called Billy and within 30 minutes my car was at The Ford Store and within a couple of hours probably less he cal More

by Cristiana.lorenzo
Recommend Dealer
Yes
Employees Worked With
Billy!
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Oct 21, 2026 -

The Ford Store San Leandro responded

Our team is pleased we could replace the battery on your Ford Fusion Hybrid so quickly. Knowing that our prompt service and clear updates met your needs means a lot to us. Paige nash Internet Director Jnash@sanleandroford.com Office: 510-347-4174

October 20, 2026

I had a vehicle that needed a battery change and it's hybrid so Walmart wouldn't do it, I called Billy and within 30 minutes my car was at The Ford Store and within a couple of hours probably less he cal More

by Cristiana.lorenzo
Recommend Dealer
Yes
Employees Worked With
Billy!
Print
Oct 21, 2026 -

The Ford Store San Leandro responded

Our service team enjoyed arranging the swift battery replacement for your Fusion Hybrid. Hearing that our updates kept you well informed means a lot to our service department. Paige nash Internet Director Jnash@sanleandroford.com Office: 510-347-4174

October 20, 2026

everything was fine wasn't aware that they had switched locations its nice but it also was a issue getting in there due to the construction indo like the that we can ha e a Uber pick up n drop off More

by triluvaudi
Recommend Dealer
Yes
Employees Worked With
Andrew
Print
Oct 21, 2026 -

The Ford Store San Leandro responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Paige nash Internet Director Jnash@sanleandroford.com Office: 510-347-4174

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