Wellesley Volkswagen - Service Center

This dealership is so organized! Jens was really knowledgeable about Tiguans and I felt confident about my choice of vehicle. This is my third Volkswagen, but my first from Wellesley Jens was really knowledgeable about Tiguans and I felt confident about my choice of vehicle. This is my third Volkswagen, but my first from Wellesley Volkswagen. This was easily the most professional and painless experience! More

This dealership has been great to work with. Very accommodating. Easy to get an appointment. Very accommodating. Easy to get an appointment. More

Very pleased with the professionalism of all. Very well run dealership. Explained everything well and all service advisors helpful Very well run dealership. Explained everything well and all service advisors helpful More

Went to dealership for VW ID. 4's first annual maintenance. Our car had 2 pending recalls and we worked with Mike to make sure our recall work coincided with this maintenance. We s 4's first annual maintenance. Our car had 2 pending recalls and we worked with Mike to make sure our recall work coincided with this maintenance. We shared videos of the car's issues with Mike, Karl, Sam, Drew & Alisha. Karl kept us informed about the process and ensured timely completion. The car's issues were related with the car's 2 recalls (software update, door handle lock/unlock non-responsive in rain). Thank you Mike, Karl & team. More

My overall experience was good. But they forgot to reset the display back to normal. But they forgot to reset the display back to normal. More

Whenever I bring my car in for service here the team is professional and courteous. They tell me exactly what is needed and complete the work quickly. professional and courteous. They tell me exactly what is needed and complete the work quickly. More

Easy in, out at requested time, and no surprises on the bill. Wish all my visits were like this! bill. Wish all my visits were like this! More

He squeezed my car in without an appointmentand gave me an accurate time estimate. My car was ready on time. an accurate time estimate. My car was ready on time. More

Car was ready sooner than expected! Cost were explained as well as how the repair fits into the car's operation. Cost were explained as well as how the repair fits into the car's operation. More

A courteous, informative and communicative staff are always a pleasure to deal with. Work perfomed in a timely manner with a clear presentation of the expected fees. always a pleasure to deal with. Work perfomed in a timely manner with a clear presentation of the expected fees. More