Wellesley Volkswagen - Service Center

Drew is awesome, incredibly knowledgable, friendly and easy to talk too. He goes out of is way to help and answer any questions. easy to talk too. He goes out of is way to help and answer any questions. More

Drew was in contact with me every step, friendly and professional. Mike and Tom as well. Great job. Parts put aside prior to service visit which was crucial since I was coming from the Vineyard. Than professional. Mike and Tom as well. Great job. Parts put aside prior to service visit which was crucial since I was coming from the Vineyard. Thank you. More

It is always a pleasure to deal with Drew, Heather and the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them t the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them to everyone I meet who owns a VW More

Always courteous and prompt and very much keep you in the loop. Dealership is very clean and they always take the time to explain any issues. loop. Dealership is very clean and they always take the time to explain any issues. More

Mike was excellent at getting my car in for a service at a very busy time and Drew’s communication was outstanding. a very busy time and Drew’s communication was outstanding. More

Scheduled 40k service , which I had forgotten was not included in my service agreement, and a tire replacement for 4 and possibly all 4 tires. Scheduled the appointment for a Saturday morning. I was told included in my service agreement, and a tire replacement for 4 and possibly all 4 tires. Scheduled the appointment for a Saturday morning. I was told the tires were in stock and confirmed so prior to the appointment . Arrived and Drew was awesome. Tires were not in stock so I opted to do just the service. Cost was high. Drew kindly called to let us know that the tire devices came so we just changed the one tire we had to repair. He did what he could to discount the price for everything. Opted not to to the other three tires or brakes because of price. More

This dealership is fine for your service, it is however way too expensive for what it is! Id say if you are in need of simple things like oil change…go elsewhere. I paid way too much and the pricing was a way too expensive for what it is! Id say if you are in need of simple things like oil change…go elsewhere. I paid way too much and the pricing was a bit confusing and non-transparent. More

Life cannot be perfect. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. More

Service team is very friendly and helpful. They take the time to explain everything that is going to be done during the service process. They take the time to explain everything that is going to be done during the service process. More

The service center staff is always pleasant and efficient. They usually have my car ready before they said it would be. efficient. They usually have my car ready before they said it would be. More