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Wellesley Volkswagen
Wellesley, MA
3,367 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,367 reviews
May 10, 2025
Excellent service. Friendly explained everything that was going to be done. Wonderful ride home. Car looked great and again everyone delightful when I came to pick car Friendly explained everything that was going to be done. Wonderful ride home. Car looked great and again everyone delightful when I came to pick car up. More
by UTRUSTMETO
Verified Customer
May 10, 2025
Drew is the best. He is always over the top helpful and responsive to whatever our cars or our schedule need. I highly recommend Drew. He is always over the top helpful and responsive to whatever our cars or our schedule need. I highly recommend Drew. More
by pcgibb219
Employees Worked With
May 10, 2025
I bought a 2024 AudiQ5 from Wellesley VW. I worked with Jens Albrecht and he was knowledgeable and thorough. Keeping me informed throughout the process. I worked with Jens Albrecht and he was knowledgeable and thorough. Keeping me informed throughout the process. More
by Lauriemfletcher
May 06, 2025
service is always exceptional at VW Wellesley regardless who is working. Thanks for all your help who is working. Thanks for all your help More
by MILIND.KAMDAR
May 06, 2025
Great service, prompt and courteous. Kept me informed wiht the progress of the repairs. called me mid day to let me know they needed another day so plenty of notice. Kept me informed wiht the progress of the repairs. called me mid day to let me know they needed another day so plenty of notice. More
by jtobasky
Employees Worked With
Tom Brady
May 05, 2025
If you’re looking for a new or used Volkswagen, make sure to call Jens Albrecht at Wellesley Volkswagen. He not only found us the perfect car, that we are extremely happy with, he was also very responsive, p to call Jens Albrecht at Wellesley Volkswagen. He not only found us the perfect car, that we are extremely happy with, he was also very responsive, patient, respectful and professional throughout the process. More
by Dom
Employees Worked With
May 05, 2025
Alisha has been so great. She is so kind and responsive. Sends polite texts to keep me informed. Also, is really helpful and understanding. She is so kind and responsive. Sends polite texts to keep me informed. Also, is really helpful and understanding. More
by BETTINAEIKEBOOM
Employees Worked With
Other Employees :
Also, the woman who does the bills, is also so nice and her penmanship is beautiful. She is really organized and I appreciate that.
May 03, 2025
Alisha is wonderful, she is so efficient and easy work with. I am happy she is there for all my service questions and concerns. with. I am happy she is there for all my service questions and concerns. More
by ali.bax4
Employees Worked With
May 02, 2025
Carl’s support in the experience in general was just great. My issues are more with Volkswagen. The supply chain problems with the door handle replacements is of course very slow, and the unresolved kno great. My issues are more with Volkswagen. The supply chain problems with the door handle replacements is of course very slow, and the unresolved knocking in my door locks has been a chronic problem since I received the car. More
by phileric
Employees Worked With
