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Wellesley Volkswagen

Wellesley, MA

4.9
3,090 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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231 Linden St.

Wellesley, MA

02482

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Showing 3,090 reviews

February 02, 2024

Drew's customer service was consistent from start to finish. He explained the problems clearly, set an accurate deadline, and estimated the service needed. I'll definitely recommend Wellesley Volkswagen More

by dwaskle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Drew provides the best customer service' he's professional, timely, a great communicator and honest. I've tried other dealers for various reasons but no one beats Wellesley VW. The service and th More

by JKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Wellesley Volkswagen stands out from most dealers in the area. Karl assisted me in getting my ID.4 issues resolved. He has great recommendations, and many, for places to eat in the area. It seemed his food More

by OptPrime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey, Heather, Crowboy, Fortmike, Bob Berfield
February 01, 2024

We've always been satisfied with our car purchases and services at Wellesley VW over the past 6 years and 3 cars More

by blahnikdavid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Everyone was really helpful and straight forward. The process was really easy. I would definitely work with them again. More

by japrea4809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Fagen
January 30, 2024

We recently purchased an ID4. The process was very smooth and professional from sales with Jens Albrecht through delivery. We would highly recommend working with Jens and buying More

by harry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Jens was great: personable, knowledgeable, great communication - the whole leasing experience could not have been better! More

by PAKX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Jens is professional and easy to deal with. Great communications. Recommend this dealership at any time. More

by rwc567
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Drew was immensely helpful to me and my husband when we brought our vehicle in for service. He has excellent communication skills and his customer service is top notch. Thank you Drew and Wellesley VW for More

by anahlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
January 26, 2024

Jens Albrecht is a great salesperson. After the sale he truly cared if i enjoyed the car. Jens also helped me a day later about the information system and has contacted me numerous times More

by sjconnolly34
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
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