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Wellesley Volkswagen
Wellesley, MA
3,090 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,090 reviews
February 09, 2024
I highly recommend going through Jens when buying a car. He is professional, thorough, patient, and knowledgeable. He was accommodating with paperwork and registration. Working around my schedule and hour l He is professional, thorough, patient, and knowledgeable. He was accommodating with paperwork and registration. Working around my schedule and hour long drive. He took his time with explaining all the features and setting up my phone to the CarPlay. He made it easy and simple to buy a car. Making the task of buying a car less daunting and actually pleasant. More
by Jennifer S
Employees Worked With
February 09, 2024
Everyone at Wellesley VW was very knowledgeable, friendly, and helpful. Our salesperson, Eric, was willing to spend as much time with us during the test drive, purchase process, and the car hand-off friendly, and helpful. Our salesperson, Eric, was willing to spend as much time with us during the test drive, purchase process, and the car hand-off as we needed, and I know we can call with any questions. We LOVE our new ID.4 and highly recommend this dealership! More
by lmdemoy
Employees Worked With
February 09, 2024
Great experience all around. I really enjoyed the video review of my service by the technician. I really enjoyed the video review of my service by the technician. More
by bw1
Verified CustomerEmployees Worked With
February 08, 2024
Good experience, happy with the service and Karl is very helpful thank you very much! helpful thank you very much! More
by DACHAPONM
Employees Worked With
February 08, 2024
Drew especially attentive and knowledgeable. Walking- around video useless...marketing device? Good to see Andreas back. Walking- around video useless...marketing device? Good to see Andreas back. More
by CANDUJACK
February 05, 2024
Service in general is good. However, the speed is to slow. It takes 2.5 hours to do a regular yearly maintenance Also, when I do yearly maintenance, other dealerships would no However, the speed is to slow. It takes 2.5 hours to do a regular yearly maintenance Also, when I do yearly maintenance, other dealerships would normally do a free car wash, which is not done here More
by KNIGHTYANGDUKE
Employees Worked With
February 02, 2024
I had a great experience with Kevin. Kevin was easy going and helped me find the correct second VW lease. I will definitely be back to see him for another vehicle. Kevin was easy going and helped me find the correct second VW lease. I will definitely be back to see him for another vehicle. More
by td@3427
February 02, 2024
Didn’t have the part that was needed despite having 1 week notice before the appointment. Waited for an hour before they informed me. Went home with no resolution. week notice before the appointment. Waited for an hour before they informed me. Went home with no resolution. More
by philoettgen
Employees Worked With
Not going to rate individuals , Bob Berfield
February 02, 2024
Extremely knowledgable of cars and professional. Fair price for new car and value of trade in. Fair price for new car and value of trade in. More
by mtavenerjr
Employees Worked With
February 02, 2024
I have been a customer of Wellesley VW for about 20 years. They have always been great to work with. My salesperson on this deal - Kevin Mullen - was outstanding!! I love my new VW ID.4 🙂🏎️🎉 years. They have always been great to work with. My salesperson on this deal - Kevin Mullen - was outstanding!! I love my new VW ID.4 🙂🏎️🎉 More
by paul@groma.com
Employees Worked With
