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Wellesley Volkswagen
Wellesley, MA
3,088 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,088 reviews
August 26, 2024
Excellent service, Drew was very friendly & professional with very prompt communication. He followed up with me and kept me updated. with very prompt communication. He followed up with me and kept me updated. More
by titijoanne
Verified CustomerEmployees Worked With
August 24, 2024
Jens from Wellesley VW was extremely helpful right from the very start. He listened to what we were looking for and got us just that, no upselling at all. He was extremely knowledgeable and explained all o the very start. He listened to what we were looking for and got us just that, no upselling at all. He was extremely knowledgeable and explained all of the safety features first by talking us through them and then by showing us. He took the time to explain the different trims and explain to us which was just right for us based on our must haves. The process was so easy and enjoyable, I’d definitely return to Jens for future vehicles. More
by Maureen M
Employees Worked With
August 24, 2024
While I was disappointed that they couldn't find my car that had been towed to their lot for my appointment and didn't call me to ask where I was, making me need to wait a whole nother week for a second ap that had been towed to their lot for my appointment and didn't call me to ask where I was, making me need to wait a whole nother week for a second appointment and they had no car to offer me, once my car was being worked on I had a wonderful experience. Drew was an excellent communicator. My car was fixed immediately with free brake fuel on the house for my troubles and the original issue was covered by VW's warranty. I previously was a Honda owner and those people were terrible! My experience at VW has been nothing but kind and I never feel like the men are trying to overcharge me or rip me off like they constantly were at Honda. I am never going back! Thank you VW! More
by CAROLMOE97
Employees Worked With
August 23, 2024
Karl is great. he took time to explain all our options and made the process easy. he took time to explain all our options and made the process easy. More
by JEFFEBERLE
Employees Worked With
August 21, 2024
We had brake work done and they lost the lock key for the wheels. I went to have our wife winter tires installed and they wanted to change me 200 dollars to cut the wheel lock off. Why should we be charged wheels. I went to have our wife winter tires installed and they wanted to change me 200 dollars to cut the wheel lock off. Why should we be charged for the dealership error? More
by AUSTINJNAGLE
August 21, 2024
Eric was great to work with. Quick, seamless and car was ready quick. I was in the dealership for 30 minutes to get the deal done and 20 to finish paperwork and pickup. We will b Quick, seamless and car was ready quick. I was in the dealership for 30 minutes to get the deal done and 20 to finish paperwork and pickup. We will be back for our next vehicle! More
by CB
Employees Worked With
August 19, 2024
Timely and efficient. The technician explained very well what will be checked and done during the service appointment. The technician explained very well what will be checked and done during the service appointment. More
by Vania2025
Employees Worked With
August 19, 2024
Karl went above and beyond in helping me. Been going to this dealer for over 20 years and would not go anywhere else! Everyone is always so helpful and a pleasure. Been going to this dealer for over 20 years and would not go anywhere else! Everyone is always so helpful and a pleasure. More
by KaliP
Employees Worked With
August 17, 2024
I think Wellesley VW dealership is first class, all employees are genuinely interested in making sure each customer is completely satisfied, which I am. employees are genuinely interested in making sure each customer is completely satisfied, which I am. More
by sswill29
Employees Worked With
August 16, 2024
Great experience and serviced as promised. Easy drop off and delivery. Professional and knowledgeable advice. Easy drop off and delivery. Professional and knowledgeable advice. More
by JPREGO31
Employees Worked With
