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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
2,889 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 2,889 reviews

March 20, 2025

Always courteous, professional & friendly They are honest & trustworthy so I feel comfortable going there. More

by MSSZM26
Recommend Dealer
Yes
Employees Worked With
Heberto & the GM - Mike Z
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Mar 20, 2025 -

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 20, 2025

My experience was the best. The service was done fast & they communicated everything that needed to be done. They called & texted if I wasn’t on site. More

by niyanicole1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herberto Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Volkswagen of Downtown Chicago responded

Thank you, Nicole, for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 20, 2025

Really amazing. Found the best car in the best price Love my Volkswagen Taos in and out in less than an hour More

by Grayjane17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahad Aamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

March 20, 2025

Luis was great - clear communication and prompt responses. He also made sure to answer any questions I had. More

by shuntewrites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Cohen
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Mar 20, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear that Luis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2025

Great customer service very attentive to the client. Very helpful in explaining the process of the work being done More

by yayala0764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelia House
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 19, 2025

Mohammed Habibi is the best, he helped me out tremendously with the buying process! Thank you again! More

by koseiyeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

March 18, 2025

Jonathan and I did everything over the phone so when I got there all the paperwork was ready and I was just able to sign some paperwork and leave. my experience with Jonathan and Volkswagen of downtown Ch More

by kc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Oomens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Luckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that Jonathan was able to assist you and that you had such a positive experience.

March 18, 2025

Melissa one of the sales people was very kind and welcoming. She went out of her way to make sure I was being helped by service even though I wasn’t there to buy a car. It makes people like her make More

by saralandry807
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Sara, and look forward to your next visit.

March 17, 2025

Definitely recommend. Great costumer service , super attentive and kind . Mohammed is the best salesman to go to . Worth the time to stop by . More

by Wendy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Volkswagen of Downtown Chicago responded

Thank you, Wendy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

March 16, 2025

Always professional and timely service from both sales and service. Great communication from everyone involved. More

by BZMAR19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Scriven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

It's great to hear that Shaun and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

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