Mike Szafraniec

Helpful, kind, efficient. I felt comfortable and in good care the whole time! Thanks so much. I felt comfortable and in good care the whole time! Thanks so much. More

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They are serious and competent about what ever they do when it comes to jobs related and on time when it comes to jobs related and on time More

by JQUAINOOO Verified Customer Verified Customer

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Best service I have ever had by the writer and workmanship. Work done properly and on time. workmanship. Work done properly and on time. More

by KRUZENRIQUE Verified Customer Verified Customer

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This is my third VW at this dealership. I have found the staff very professional. I worked with Jon Oomans and he answered all my questions and concerns and made the process very smooth and I have found the staff very professional. I worked with Jon Oomans and he answered all my questions and concerns and made the process very smooth and efficient. More

by albertoferrari Verified Customer Verified Customer

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Michael was very transparent with his commitments which I really like.. For ex. The time it might take to service the car. I also appreciate his commitment to getting a part replaced. He ensured the timel really like.. For ex. The time it might take to service the car. I also appreciate his commitment to getting a part replaced. He ensured the timelines are met, he adhered to my request(which he could have easily denied) even if that required going out of his way, he followed up nicely. Overall, it was a pleasant experience. More

by as3262 Verified Customer Verified Customer

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Michael was very knowledgeable about the cars he’s servicing at Volkswagen. Much more helpful than other locations I’ve been too! servicing at Volkswagen. Much more helpful than other locations I’ve been too! More

by BGRAVES1023 Verified Customer Verified Customer

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Volkswagen of Downtown Chicago has graciously responded to my earlier review of their service department. We had a purposeful discussion, and resolution. to my earlier review of their service department. We had a purposeful discussion, and resolution. More

by RRALASKO Verified Customer Verified Customer

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Honesty and good work ethic , understanding of what will be done when i walk in as well as the price if warranty don’t cover be done when i walk in as well as the price if warranty don’t cover More

by MSMITH726760 Verified Customer Verified Customer

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Very pleased -service manager Mike Szafraniec was very thorough and helpful. If your VW needs service this is the place to go. thorough and helpful. If your VW needs service this is the place to go. More

by METALSMAN Verified Customer Verified Customer

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The dealership was very clean the staff was absolutely accommodating and very helpful, will most certainly keep coming back accommodating and very helpful, will most certainly keep coming back More

by LUKESZAFRANIEC Verified Customer Verified Customer

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