Tucson Subaru

This is the second Subaru we purchased from Tucson Subaru, and Jose helped us through the process. Jose was knowledgeable about the Ascent and personable throughout the entire process. He made purchas Subaru, and Jose helped us through the process. Jose was knowledgeable about the Ascent and personable throughout the entire process. He made purchasing the vehicle very easy and smooth. More

Overall, my experience was mostly positive. The employees seem earnest and are respectful. I was pleased with Monica, my sales associate. She speaks in an unhurried fashion, pays attention, The employees seem earnest and are respectful. I was pleased with Monica, my sales associate. She speaks in an unhurried fashion, pays attention, and was patient and kind. The only negative with the dealership was how the "out the door" price seemed to creep up a bit more than I imagined it would. Although this dealership claims no markup, there are still some--such as VIN etching on the doors which is not optional for you as the buyer, and costs $175, and a processing fee, (which I'm told is customary at every dealership). Then there was the 5 year "subscription cost" for the Subaru "Starlink" do-anything-from-your-smartphone, which I still need to get set up and learn about. Granted, I could have foregone that, but ok, I went for it. The end result was a higher price than I thought it would be, but likely still competitive in this era of car shortages. Then there was the person who processed the paperwork--I appreciate that she was very efficient and knowledgeable, but if I had purchased every added warranty and feature she was selling could have added another 4k or 5k to the price. I'm glad I turned those down. But be ready for some intense selling on those. On the plus side, I will be able to schedule a training session with someone at the dealer after having vehicle for a few weeks who will go over all the advanced safety stuff. That's a plus. Overall, I've had a reasonably positive experience so far, and would recommend Tucson Subaru. And I would definitely recommend Monica, my sales associate. More

Darla has been helping me get familiar with my last three or four new Subaru vehicles and her mastery of the computer technology is exceptional. She is an integral part of the new vehicle process that makes or four new Subaru vehicles and her mastery of the computer technology is exceptional. She is an integral part of the new vehicle process that makes buying Subarus so special for us. I would give her the highest rating. More

They have always been professional and polite; service has been excellent, and the sales consultants and finance personnel wonderful to work with. Joseph Zaragosa is not listed below as a sales consultan has been excellent, and the sales consultants and finance personnel wonderful to work with. Joseph Zaragosa is not listed below as a sales consultant, but he was exceptionally understanding and helpful, as was Jennifer Duran, Finance Manager. More

Debbie was the perfect sales person for me. She made my buying experience very comfortable. I really wanted to purchase with my local Subaru dealership and Debbie made it happen! So happy wit She made my buying experience very comfortable. I really wanted to purchase with my local Subaru dealership and Debbie made it happen! So happy with the entire process and LOVE, LOVE my Subaru!!! More

After researching cars, I decided on a Subaru. I went to Tucson Subaru and they made the experience of purchasing a vehicle easy and stress free. Sales Consultant Mike Henry helped me locate the I went to Tucson Subaru and they made the experience of purchasing a vehicle easy and stress free. Sales Consultant Mike Henry helped me locate the perfect vehicle. He answered all my questions, explained available options, kept me apprised on the status of my vehicle, explained vehicle operations when I picked it up, and followed up to see if I had any questions. The staff at Tucson Subaru did an excellent job of preparing the vehicle and quickly moving along the sales process. They are also available after the sale is final to provide for continued service or orientation on vehicle operations. There was no haggling on price or wondering when my vehicle would be ready. I would highly recommend this dealership. More

I wanted a truck, saw one online, and sent a notice I was interested; CJ from the Subaru dealership responded immediately and stuck with me throughout the process; we hung out and had some good laughs. The c interested; CJ from the Subaru dealership responded immediately and stuck with me throughout the process; we hung out and had some good laughs. The communication was excellent. No pressure from anyone. The team that worked with me was very just thoughtful and helpful, especially with all my questions. I would recommend this place to others. More

Service department is well-run. Everyone knows what they’re supposed to do and is eager to please the customer. Jade, my service advisor, is friendly and thorough. Of 2 Subaru deale Everyone knows what they’re supposed to do and is eager to please the customer. Jade, my service advisor, is friendly and thorough. Of 2 Subaru dealers in NJ, 3 in Colorado, and 1 in Missouri, Tucson Subaru is the most competent that I’ve experienced. More

This dealership has boundaries, they don’t play games. Went to buy my daughter her first car and left within 1hour with a happy teen. This was the quickest car buying experience I have ever had. We were p Went to buy my daughter her first car and left within 1hour with a happy teen. This was the quickest car buying experience I have ever had. We were pretty disappointed about the fact that they wouldn’t let my daughter test drive the vehicle we bought, but I understand the liability. Yet this is why insurance exists. Other than that she was able to drive the car off the lot once everything was said and done. No muss no fuss. She is the most happy girl ever and I’m confident knowing she is in a dependable, reliable vehicle. More