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Toyota of Cleveland - Service Center

McDonald, TN

4.7
322 Reviews

322 Reviews of Toyota of Cleveland - Service Center

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October 21, 2021

Great place to purchase a vehicle and have it serviced. Will continue to have my truck serviced there. More

by David
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Harmon
October 21, 2021

Excellent customer service and attention to detail. Service advisor David was phenomenal. No long wait time for vehicle service. More

by Marjie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

I had to get my 1 year service on my Tundra. Toyota was exceptional in that they allowed me to have a "rental" car to use to attend my appointments. On my drive home, I was called and notified that my Tund More

by revans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Harmon
September 22, 2021

Have used Toyota of Cleveland for 15 years now. Love them and will continue to use them in the future. More

by sbrunson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Danny was very kind and friendly. The service was good. I needed a new rubber seal for my door. Part was installed and everything went well. More

by dylancarmichael15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Cea
August 05, 2021

Great customer service. Bob Dixon exhibited outstanding customer focus. Dealership was observing COVID conditions. Spacing was good. No sure about sanitation practices, did not see much. More

by Edow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Dixon
July 01, 2021

Friendly, very helpful, and will go above and beyond to make sure you get the best deal. I had a great experience buying my first car. Very thankful to have had Juan Carlos Lopez as my salesman, he answere More

by kaylan withrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

I went in to have a recall done on my Camry. While I was waiting I looked around to see what deals were going on now. Everyone was so helpful. They went way above explaining what I could get for the trade-i More

by shelia306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Polk, Brad Harmon, Malik Nelson
June 12, 2021

I was there on June 3, 2021 , to have the first service completed on my new RAV 4. Service advisor, David Munford was excellent and very friendly. Each time I have been at this dealership I have nothing More

by Paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

I called at the last minute to have a check-up before vacation and they were very accommodating. Turned out I also had a problem which they were able to repair at the same time. Appreciated their assist More

by johndeb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Dixon
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