322 Reviews of Toyota of Cleveland - Service Center
Excellent customer service and attention to detail. Service advisor David was phenomenal. No long wait time for vehicle service. Service advisor David was phenomenal. No long wait time for vehicle service. More
I had to get my 1 year service on my Tundra. Toyota was exceptional in that they allowed me to have a "rental" car to use to attend my appointments. On my drive home, I was called and notified that my Tund exceptional in that they allowed me to have a "rental" car to use to attend my appointments. On my drive home, I was called and notified that my Tundra was ready to be picked up. It was about 30 minutes start to finish. Excellent service, excellent customer relations, excellent in every facet. More
Great customer service. Bob Dixon exhibited outstanding customer focus. Dealership was observing COVID conditions. Spacing was good. No sure about sanitation practices, did not see much. customer focus. Dealership was observing COVID conditions. Spacing was good. No sure about sanitation practices, did not see much. More
Friendly, very helpful, and will go above and beyond to make sure you get the best deal. I had a great experience buying my first car. Very thankful to have had Juan Carlos Lopez as my salesman, he answere make sure you get the best deal. I had a great experience buying my first car. Very thankful to have had Juan Carlos Lopez as my salesman, he answered all my questions and made the experience fun! Mike Covington and Justice Goodner were absolutely tremendous and found the best possible route to finance my vehicle. Everyone on this staff will go to high lengths to put you in the car you want. You won't regret buying from Toyota of Cleveland! More
I went in to have a recall done on my Camry. While I was waiting I looked around to see what deals were going on now. Everyone was so helpful. They went way above explaining what I could get for the trade-i waiting I looked around to see what deals were going on now. Everyone was so helpful. They went way above explaining what I could get for the trade-in on my car & helping me to get the right payment amount I need each month on the new one. Mike Covington & Malika Nelson was so helpful with all my concerns and questions. Alfred Polk was very helpful also explaining my fiance questions. I would give them a 100 if I could. More
I was there on June 3, 2021 , to have the first service completed on my new RAV 4. Service advisor, David Munford was excellent and very friendly. Each time I have been at this dealership I have nothing completed on my new RAV 4. Service advisor, David Munford was excellent and very friendly. Each time I have been at this dealership I have nothing but great things to say about each person I have met. Hunter, Julien, Montey were extremely helpful, courteous and especially "calming our nerves" during the purchase of our new car. We love our new car! Thank you! More
I called at the last minute to have a check-up before vacation and they were very accommodating. Turned out I also had a problem which they were able to repair at the same time. Appreciated their assist vacation and they were very accommodating. Turned out I also had a problem which they were able to repair at the same time. Appreciated their assistance. More