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Toyota of Cleveland - Service Center

McDonald, TN

4.8
337 Reviews

337 Reviews of Toyota of Cleveland - Service Center

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July 31, 2022

Was a wonderful experience! ! Was very thoughtful experience!! My favorite place to go! Very thoughtful! More

by dee811751
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Munford
July 20, 2022

I like the customer care from the service department. Friendly and professional. I have to drive a little extra to get here but its worth it. More

by kjponn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

My vehicle was serviced and returned to me in the timeframe I was expecting. This dealership always performs up to my standards. More

by gregboyle2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

This is the most professional and technically proficient dealership that I have ever been associated with. They solved a mechanical issue that several other dealerships were unable to solve. The Service Man More

by obadiah franklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Keith Jackson Service Manager
May 18, 2022

Great, fast, reliable service, would recommend to my friends and family. Will always bring my Toyotas here! More

by Giovanni M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

Waiting are was very luxurious, had many amenities for customers waiting including food and drinks. Seats were comfortable and plentiful and it was not loud despite being in the middle of the dealership. More

by Agill2585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Toyota of Cleveland service department is exceptional, great customer service, very knowledgeable, great work on the vehicle. More

by Tut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

My service writer was very friendly and helpful. I wasn’t expecting the amount of work needed, but she made every effort to make it less painful! More

by kdavenlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Toll
February 23, 2022

Great dealership, clean,fresh and very friendly,brought my truck in for a breakdown,Eddie with the service department very thorough explaining the problem, also I must talk about Shane that young man is a More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Service is always good. The wait time sometimes is long…but I do understand that help is sometimes not available due to the Covid situation. We are happy with the dealership !! We have been Toyota cus More

by bgdittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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