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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,883 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,883 reviews

June 02, 2024

Blake went above and beyond to make the deal work for us! Made the experience very easy and comfortable, no pressure! More

by Tyelerswartz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Town East Ford responded

It's wonderful to hear that Blake provided exceptional service and made your car-buying experience easy and pressure-free. Going above and beyond to ensure a smooth deal truly speaks to our dedication and professionalism. Here's to many miles of happy driving in your new vehicle!

June 01, 2024

Farle was great! Very kind and helpful. Still felt like we overpaid for warranty but Farle was great and would definitely love to work with him again if we ever go ba More

by Whitney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Town East Ford responded

Thank you for your review! We're glad to hear that Farle provided you with great service at Town East Ford. We're sorry to hear that you felt like you overpaid for the warranty, but we appreciate your feedback on that matter. We'll be sure to pass along your kind words to Farle, and we're delighted to know that you would love to work with him again if you return to us. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future at Town East Ford!

June 01, 2024

Kevin and Jermaine did an awesome job. Once they knew what we were looking for and what we were trading in- they worked with us to get a deal that made driving 3.5 hours worth it! Super ni More

by Brandi T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda, Kevin Hudson
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Jun 03, 2024 -

Town East Ford responded

Thank you for your review! We're thrilled to hear that Kevin and Jermaine provided you with an awesome experience at Town East Ford. It's great to know that they worked diligently to understand your needs and negotiate a deal that made your drive worth it. We appreciate your patience with the process at the dealership and are glad that despite any delays, Kevin and Jermaine were able to seal the deal for you. We'll be sure to pass along your kind words to them. Thank you for choosing Town East Ford, and we look forward to serving you again in the future!

May 31, 2024

They ordered the wrong seat covers and not returned. 12 phone calls as of yet. More

by DEBBIE.LUNA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda
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May 30, 2024

Jermaine was great, even before we met. I have never had anyone take and send a short video of a vehicle and email it to me. He was very accomodating, professional, and personable. We would More

by Knichols63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chapelle
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May 31, 2024 -

Town East Ford responded

Thank you for your glowing review! We're thrilled to hear that Jermaine went above and beyond to provide exceptional service. Taking the initiative to send a video of the vehicle shows his dedication to ensuring you have all the information you need. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Jermaine. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again at Town East Ford!

May 30, 2024

Smooth and easy. great service person and great job.he help me save some money 💰 More

by GAILEYRONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're thrilled to hear that you had a smooth and easy experience at Town East Ford and that our service person was able to help you save some money. Providing great service and helping our customers save is what we aim for. If there's anything else we can assist you with, please let us know. We look forward to serving you again in the future!

May 30, 2024

Great customer service everything on time. I will continue to come back for service on f-150 ford More

by MARTINHERRERAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Arias
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May 31, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're delighted to hear that you received great customer service and that everything was completed on time during your visit to Town East Ford. Ensuring our customers are satisfied and their vehicles are well taken care of is our priority. We appreciate your loyalty and look forward to serving you again for your F-150 Ford service needs in the future!

May 30, 2024

Mr David was very professional ready at my door to assist me he was Awsome More

by Patriciasoterohdz62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 31, 2024 -

Town East Ford responded

Thank you for your fantastic review! We're delighted to hear that Mr. David provided you with professional and awesome service at Town East Ford. Ensuring our customers receive top-notch assistance is our priority, and we're glad to hear that your experience reflected that. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

May 30, 2024

my experience was quick and easy. both my salesperson and Cas were very nice. thanks, More

by jkrupa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Marques
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May 31, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and easy experience at Town East Ford and that both your salesperson and Cas were very nice. Providing excellent service is our priority, and we're glad your experience reflected that. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

May 30, 2024

Blake is awesome, he definitely gets five stars & will recommend. He's definitely invited to the cookout. The most kindest, chillest, supportive & patient Salesman you'll have. More

by hopeandbeelieve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Almodovar
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Jun 03, 2024 -

Town East Ford responded

It sounds like Blake at Town East Ford left a positive impression, despite the overall rating. Being described as the "most kindest, chillest, supportive & patient Salesman" is quite the compliment! It's great that you're considering recommending him and even inviting him to the cookout. Your feedback is valuable, and we'll strive to ensure that your next experience meets our 5-star expectations. If you would like to discuss your experience further, please reach out to Eddie Almodovar at Ealmodovar@vtaig.com. Thank you for sharing your thoughts!

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