Terri Scott
Terri Scott at Town East Ford

Terri Scott

Customer Relations Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

4.7
96 Reviews
4.7

96 Reviews

Write a Review

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

96 Reviews of Terri Scott

June 08, 2024

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Employee Rating

They did a very good job of explaining everything to me and were very professional. More

by NCURRY3715
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Town East Ford responded

Thank you for your feedback! We're delighted to hear that you had a positive experience at Town East Ford and that our team did a very good job of explaining everything to you in a professional manner. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

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My sales person was on top of things. Got me out quick and satisfied. Everyone was great! More

by Gary1963locke
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Hall, Steve Powell

Jun 10, 2024

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that your salesperson at Town East Ford was on top of things and got you out quickly and satisfied. We're glad to know that everyone you encountered was great. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

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Great Great great great great great Great Great great great great great Great Great great great great great More

by stephengwenway
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David and Erika

Jun 10, 2024

Town East Ford responded

Thank you for your feedback! We're glad to hear that you had a great experience at Town East Ford. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 07, 2024

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It was good service. Easy to schedule. Fast check-in. Smooth wait. A breeze to check out. Vehicle’s service looked good. More

by KNIQUE
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Town East Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a good experience at Town East Ford. It's great to know that our scheduling process was easy, check-in was fast, and your wait was smooth. We're glad to hear that your vehicle's service met your expectations as well. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 07, 2024

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Non applicable. The service was great . Not much more to say. Great job! Great job! More

by holmescr2
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Recommend Dealer
Yes
Jun 10, 2024

Town East Ford responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience at Town East Ford and that our service met your expectations. We appreciate your kind words and are glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

June 06, 2024

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Jim was really nice. He fixed my car in no time. Very accommodating and friendly More

by Quita
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim

Jun 07, 2024

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jim provided you with excellent service at Town East Ford and that he fixed your car in no time. Being accommodating and friendly is always our aim, and we're glad Jim was able to make your visit enjoyable. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future!

June 05, 2024

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Town East Ford’s service department is always helpful. Most people complain about how dealerships screw you out of your money but they have to understand that this is what keeps your vehicle in good condi More

by ANTWAN0509
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Recommend Dealer
Yes
Jun 06, 2024

Town East Ford responded

Thank you for your insightful review! We're glad to hear that you find our service department helpful and appreciate your understanding of the value of quality vehicle maintenance. It's wonderful to know you feel your money is well spent in keeping your vehicle in top condition. We look forward to continuing to serve you at Town East Ford!

May 30, 2024

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Smooth and easy. great service person and great job.he help me save some money 💰 More

by GAILEYRONALD
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

Town East Ford responded

Thank you for your fantastic review! We're thrilled to hear that you had a smooth and easy experience at Town East Ford and that our service person was able to help you save some money. Providing great service and helping our customers save is what we aim for. If there's anything else we can assist you with, please let us know. We look forward to serving you again in the future!

May 26, 2024

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Town East Ford completed the factory recall on my 2018 Ford Escape in 1.5 hours. More

by Michelle
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Recommend Dealer
Yes
May 29, 2024

Town East Ford responded

Thank you for your 5-star review! We're thrilled to hear that we were able to efficiently complete the factory recall on your 2018 Ford Escape in just 1.5 hours. Providing prompt and efficient service is important to us, and we're glad that we could meet your expectations. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 26, 2024

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Awesome fast service I drive form Fort Worth because of the great care . Thanks david More

by aaron.springfield
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Recommend Dealer
Yes
May 29, 2024

Town East Ford responded

Thank you for your review! We're thrilled to hear that you received awesome fast service at Town East Ford. Providing excellent care to our customers is our priority, and we're delighted that you're willing to drive from Fort Worth for our service. We'll be sure to pass along your appreciation to David and the rest of our team. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

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