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Town East Ford
Mesquite, TX
2,882 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,882 reviews
August 07, 2024
Kevin Hudson was very helpful and consistent, which led me to buy from Town East, which was further away from other Ford dealers closer to me. I appreciate all the effort and fairness in getting me a fair me to buy from Town East, which was further away from other Ford dealers closer to me. I appreciate all the effort and fairness in getting me a fair deal. Thank you More
by bilal.chh
August 06, 2024
My service manager, Erica Reeves was absolutely outstanding. She kept me well informed throughout the initial repair process and advocated on my behalf when I I had to return the vehicle to address outstanding. She kept me well informed throughout the initial repair process and advocated on my behalf when I I had to return the vehicle to address the issue a second time. Erica is likely the ONLY reason I would return to Town East Ford for a repair More
by Mike
Verified CustomerEmployees Worked With
Erica Reeves
August 06, 2024
They didn't fix the issue we brought the truck in for . We had to bring the truck back a second time . We had to bring the truck back a second time . More
by SAMMIE.EARL
August 05, 2024
Every time we come in there we end up buying a new vehicle not saying that's a bad thing but we feel like we get a good deal. vehicle not saying that's a bad thing but we feel like we get a good deal. More
by rustynail19611961
August 04, 2024
Every time I’ve gone to the service center I’ve had an amazing experience. The service manager Krista is amazing and ensures that customers are well taken care of. She assisted me in securing a rental. amazing experience. The service manager Krista is amazing and ensures that customers are well taken care of. She assisted me in securing a rental. More
by MC
August 03, 2024
Town east ford did a great job on are car nice people I will come back I will come back More
by CHARLESDLABAJ
Employees Worked With
August 02, 2024
Blake was very helpful and professional. I was very pleased with his service. I will recommend my friends. I was very pleased with his service. I will recommend my friends. More
by Rudolphmarquez03
August 01, 2024
Jim Artrip always goes way beyond to provide excellent customer service. When I schedule service of oil change always prompt to get vehicle in. customer service. When I schedule service of oil change always prompt to get vehicle in. More
by JCHAMB1955
Employees Worked With
August 01, 2024
My personal opinion, the length of time my car was in service is crazy. Ford should have given me a car to use while services took almost a month. The communication between the customer and service advis service is crazy. Ford should have given me a car to use while services took almost a month. The communication between the customer and service advisor needs improvement. When questions are asked in chat, they should be answered promptly. Erica was very nice but I expected more. More
by Tish
