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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,882 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,882 reviews

August 31, 2024

Blake was really helpful. He helped us get a good deal. I would recommend him More

by Rickjfoster
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Almodovar
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Sep 04, 2024 -

Town East Ford responded

Thank you for the positive feedback! We're thrilled to hear that Blake was able to assist you and secure a great deal. We appreciate your recommendation and look forward to helping you again in the future!

August 30, 2024

I take a lugnut off everytime to see if they do this "multi point" inspection. They never tell me about it. More

by donaldccaulkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Town East Ford responded

Thank you for bringing this to our attention. We strive to provide thorough and transparent service for every customer, and we apologize if our multi-point inspection process was not properly communicated to you. Your feedback is invaluable, and we take it seriously. Please contact Terri Scott, our Customer Relations Manager, at Tscott@towneastford.com so we can better understand the situation and ensure that all aspects of your service experience meet your expectations. We appreciate your business and hope to address your concerns promptly.

August 30, 2024

I was very pleased with my service person and great personality. He explanation of the service they provided. More

by rogeis hayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Town East Ford responded

Thank you for your kind words! We’re delighted to hear that you were pleased with your service and found the explanation of the service to be thorough. If there’s anything more we can do for you, please let us know. We look forward to serving you again!

August 30, 2024

I always have great service and everyone is very friendly and helpful. They keep in updates More

by RUTHCHAPTER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Aguirre
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Sep 03, 2024 -

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear that you consistently have great service and find our team friendly and helpful. Keeping you updated is a priority for us, and it's wonderful to know that we're meeting your expectations. If there's anything more we can do for you, please let us know. We look forward to serving you again!

August 30, 2024

Fantastic service. Edgar is the best. He really took care of my needs and did a super great job. I will recommend him any day. I will always use Town East Ford’s S More

by Nickandjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob T Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Town East Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Edgar provided you with fantastic service and took great care of your needs. Your recommendation means a lot to us, and we’re glad to know that you’ll continue to trust our Service Department. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!

August 29, 2024

Great service! I was able to get in and a rep greeted me. I was informed about the status of my vehicle in a timely manner. The work looked great! More

by KNIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re delighted to hear that you received great service, were greeted promptly, and kept informed about the status of your vehicle. It’s wonderful to know that you’re pleased with the work done. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

August 29, 2024

Good quick service. Representative was very friendly and polite. Seemed very competent about what he was doing and saying. More

by DCWILLTRUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Town East Ford responded

Thank you for your feedback! We’re pleased to hear that you experienced good, quick service and found our representative friendly, polite, and knowledgeable. We strive to provide excellent service and it’s great to know we met your expectations. If you need any further assistance, please feel free to reach out. We look forward to serving you again!

August 29, 2024

It's was a fast service. I was very happy about that. Edgar was very nice More

by belinda_grace19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Sep 03, 2024 -

Town East Ford responded

Thank you for your feedback! We’re glad to hear that you were happy with the fast service and that Edgar provided you with a positive experience. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

August 28, 2024

Helped me through the process and always take care of my tires when bringing it in. Jim and Christa are all five stars in my books!! More

by ANTHONY.GUTIERREZ2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim and Christa in the service section
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Aug 29, 2024 -

Town East Ford responded

Thank you for your positive review! We're delighted to hear that Jim and Christa provided you with excellent service and took care of your tires. Your satisfaction is our top priority, and we appreciate your business.

August 28, 2024

Great customer service! ! Farle Lutian is extremely knowledgeable in his field and he understands your vehicle needs. More

by Rd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Town East Ford responded

Thank you for the fantastic feedback! We're delighted to hear that you had a great experience and that Farle provided knowledgeable and attentive service. We take pride in our team’s expertise and commitment to meeting our customers’ needs. If there’s anything more we can assist you with, please let us know. We look forward to serving you again!

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