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Town East Ford
Mesquite, TX
2,810 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,810 reviews
May 02, 2023
I made an appointment at Town East Ford Service with Dave to fix a leak in my sunroof. He said it would be three days before they could diagnose the problem. His guess was that the sunroof seal needed to be to fix a leak in my sunroof. He said it would be three days before they could diagnose the problem. His guess was that the sunroof seal needed to be replaced. Three days was a long time to wait just for the diagnosis, but I decided to do it because Town East Ford Service is closest to my home. When I got there, he told me that it would be eight days before they could diagonse it. He also told me a story about another Ford Taurus SHO customer that he denigrated because the customer's SHO "looked better than the guy driving it." His words. His story. Shame on Dave. Shame on Town East Ford Service for employing him. I took my Taurus to another Ford dealership. They fixed the leak, which was the drains, not the sunroof seal as "Dave the Denigrator" said. In addition paying them to fix the clogged sunroof drains, I paid the other dealership to fix the front-end, A/C, motor mount, and a few other things for a total of $5000.00 worth of work, and they did it all in three days. Town East Ford Service lost my business that day and forever. Do not trust Town East Ford Service! Buyer beware! More
by Oneman
April 30, 2023
It was a great experience, they make you feel right and home. Farley was our sales person and we had the best car buying experience with him. Thanks again Farley and Town East Ford!! home. Farley was our sales person and we had the best car buying experience with him. Thanks again Farley and Town East Ford!! More
by Darobo159
April 29, 2023
I had a wonderful experience. I had a great team who was knowledgeable and friendly. They made the process very easy for me. I had a great team who was knowledgeable and friendly. They made the process very easy for me. More
by lonestars_lil_buckeye
April 28, 2023
They are super helpful and very very friendly! They will help you get the job! They will help you get the job! More
by Mchopkins102299
Employees Worked With
April 27, 2023
They were amazing and went above and beyond. Mike Mullins and Cas worked very hard to make sure that they did everything in their power to make sure I was a very satisfied customer. Mike Mullins and Cas worked very hard to make sure that they did everything in their power to make sure I was a very satisfied customer. More
by Terrimiller62211
April 27, 2023
This dealership is really only interested in selling to people who live locally in Mesquite. They told us when we called on the phone that they would mark up a cars price up to $10000 for people who were n people who live locally in Mesquite. They told us when we called on the phone that they would mark up a cars price up to $10000 for people who were not locally from Mesquite because they didn’t think the car would be brought back for them to service. We had talked to them about buying a car and they said that we would have to get there immediately when the car came in because they don’t hold cars for people even if you want to put money down and start the buying process before getting there. We were going to be a guaranteed purchaser. However, when we called on the day that a car came in they said we would have to wait because the car had already been promised to someone by the manager if they wanted it. The dealings with them have been super shady. If you are a local they might treat you better, but if you don’t live in Mesquite, I wouldn’t waste my time. More
by Megan Holt
Employees Worked With
April 26, 2023
Excellent service. ..we btowse some cars in the parking lot. Farle suggest 2 different. I pick the Honda Accord . Love it. ..we btowse some cars in the parking lot. Farle suggest 2 different. I pick the Honda Accord . Love it. More
by Angeles baring Floyd
Employees Worked With
April 25, 2023
Great working with what the customers wants. Went above and beyond thank you to Mr Brandon Figueroa for working with us he stayed to help us out and made sure to have us. Literally perfect momen Went above and beyond thank you to Mr Brandon Figueroa for working with us he stayed to help us out and made sure to have us. Literally perfect moment we was about to go home but as a salesman and human stayed to help us out. Like no other salesman I’ve met from other dealerships Mr Figueroa understood our situation and went above and beyond to make sure we drove off with the truck we were looking for!!! I would recommend 100% to friends and relatives or anyone who asks !!! More
by Monica Salomon Almanza
April 25, 2023
Great working with what the customers wants. Went above and beyond thank you to Mr Brandon Figueroa for working with us he stayed to help us out and made sure to have us. Literally perfect mom Went above and beyond thank you to Mr Brandon Figueroa for working with us he stayed to help us out and made sure to have us. Literally perfect moment we was about to go home but as a salesman and human stayed to help us out. Like no other salesman I’ve met from other dealerships Mr Figueroa understood our situation and went above and beyond to make sure we drove off with the truck we were looking for!!! I would recommend 100% to friends and relatives or anyone who asks !!! More
by Monica Salomon Almanza
