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Town East Ford
Mesquite, TX
2,737 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,737 reviews
February 17, 2023
My daughters 2019 Ford Fusion wouldn’t start. She thought it was the key fob, She only had one because the first on had already failed. She ordered a battery but that did not fix the problem. She thought it was the key fob, She only had one because the first on had already failed. She ordered a battery but that did not fix the problem. I called TEF because they had sold me a “Platinum” bumper to bumper extended warranty. They arranged a tow and three days later told me they needed to replace the two key fobs. I asked him why both had failed, my 1997 Cougar 35th Anniversary XR-7 has a fully functional key fob. They had no answer only a quote for $1100 plus tow, apparently my extended warranty did not cover defective key fobs. I called A1Locksmith and they showed up and programmed a new OEM key fob but the car still wouldn’t start. TEF replaced the OEM battery Feb 2, 2022 under warranty. When I went back in, I was told the battery was 9 days out of date and they wouldn’t assist with this one, they didn’t offer to jump start my car, charge my battery or offer any assistance at all even though I just paid $350 dollars for a tow that should have been covered and a misdiagnosis. I have bought 2 cars from TEF and 5 others since 2008 from Rockwall Ford and Randall Reed Ford. I will never purchase another. Town East Ford was always expensive but they provided excellent service and dependable repairs. That time has passed, I have been subjected to bad service before but the level of incompetence and callous treatment has set a new low for me. I have spent over $10,000 over the last 20 years with the service center and body shop, I will never spend another cent. I have always tried to buy American but when both key fobs fail within 47 months; they might just have been defective. The fact they wouldn’t stand behind them and they sold me a non-Ford extended warranty is terribly disappointing. If they had sold me a Ford extended warranty, it would have been covered. Anyways, forewarned is forearmed, buyer beware. More
by gcvlmv
Employees Worked With
David McDonough
February 16, 2023
Amazing great people very professional works with the client to find a good deal and works until the customer is satisfied client to find a good deal and works until the customer is satisfied More
by jjjames2019
February 13, 2023
Wonderful service dealing with folks at Town East Ford. Noel Santos was knowledgeable about the new Ford Ranger and answered all my questions. Even told me I could order leather seats! Noel replied to all Noel Santos was knowledgeable about the new Ford Ranger and answered all my questions. Even told me I could order leather seats! Noel replied to all my texts and questions and even continues to assist with follow up. More
by karla.weesner
February 12, 2023
The staff is great at Town East Ford. Marc was an easygoing and low pressure salesman. Marc was an easygoing and low pressure salesman. More
by David
February 07, 2023
I've bought 6 or 7 vehicles from Town East over the years and my family has bought around 15 there altogether. Always friendly and easy to work with. and my family has bought around 15 there altogether. Always friendly and easy to work with. More
by Dannyo
Employees Worked With
Rocky, Kian Kargar
February 05, 2023
I enjoyed the help when I was purchasing my f-150 and the help when it came getting my loan as well! Understanding what I was getting with the truck as well as an understanding of its past with carfax is ama help when it came getting my loan as well! Understanding what I was getting with the truck as well as an understanding of its past with carfax is amazing! More
by Jordyn Christofferson
Employees Worked With
Kian Kargar, Ray Monks Jr
