Town Center Nissan

BEWARE DECEPTIVE BUSINESS PRACTICES. Town Center Nissan is sending out lottery themed mailers claiming prizes. We received a mailer that claimed we won a $2000 prize. We contacted the de Town Center Nissan is sending out lottery themed mailers claiming prizes. We received a mailer that claimed we won a $2000 prize. We contacted the dealer following the instructions on the back to confirm and were told to come in to claim our prize. We took a little time to look at new Pathfinders and Rogues to replace my fiance's BMW, the sales person refused to look any further at the mailer without talking about cars. We figured, what the xxxx, we were already planning on replacing the car. After 2 hours of high-pressure sales from an extremely pushy salesman, we got ready to leave to discuss the situation further and asked about the prize. We were told that we DIDN'T win anything, despite the fact that the mailer claimed a prize AND the person that we dialed confirmed us to come in and claim it. The dealers are soliciting foot traffic using deceptive sales tactics that are both deceptive and morally corrupt. I would highly recommend avoiding this dealer, as this is a clear indication that they are willing to go to any length to take advantage of you. You can find evidence of this by searching their online reviews, they do this quite often. More

Selena was so awesome and caring go see her she's the best. Love her. best. Love her. More

Yet another horrible experience with TCN service. Wish I could give negative stars. I made an appointment to have the shift mechanism looked at on our NV. Left the car with Mike Little. He said he Wish I could give negative stars. I made an appointment to have the shift mechanism looked at on our NV. Left the car with Mike Little. He said he would call later with the prognosis. By 3:50 no one had called, so My wife called them. The service receptionist Brandy called and said nobody had looked at it yet. My wife mentioned that we had 10 kids and needed our van back. She then said you can pick it up today but there would be a $150 diagnostic fee. I'm very sure when we complained she had a tech run out to the car and briefly look at it. We were then told it would $980.00 to repair. I was never told about a potential diagnostic and certainly did not sign any estimate agreeing to it. I will be getting the vehicle tomorrow and update my review. More

Just had the greatest car buying experience ever !!! Mike was referred to me by my daughter and now I see why she spoke so highly of him. He went above and beyond to find me a vehicle that met my needs, as w was referred to me by my daughter and now I see why she spoke so highly of him. He went above and beyond to find me a vehicle that met my needs, as well as the needs of my special needs child. Mike was patient and very attentive. The whole team at Town Center Nissan is great. I would 100% recommend Mike Nicholson for ALL your auto needs. Reach out to him at 678-569-2722 ! More

I am very excited about my auto purchase w/ TCN. They treated me better than I expected, being a vehicle online shopper in the past. Thank you Town Center Nissan, Randy Evans. treated me better than I expected, being a vehicle online shopper in the past. Thank you Town Center Nissan, Randy Evans. More

I have had four cars from this dealership in 10 years. Service Dept has always been 4.0. Current experience is more 2.0. Apmt set Fri. For 7 am Tuesday. At 11 am received a call saying they would not get Service Dept has always been 4.0. Current experience is more 2.0. Apmt set Fri. For 7 am Tuesday. At 11 am received a call saying they would not get to my car today. (At least they called!) What is the purpose of the appointment? They had no answer. Just "backed up." No loaners either. More

Don’t expect good customer service particularly from the sales manager Casey Congdon. My wife and I decided to stop by Town Center Nissan to explore the possibilities to buy a pre-owned car. We were taken c sales manager Casey Congdon. My wife and I decided to stop by Town Center Nissan to explore the possibilities to buy a pre-owned car. We were taken care of by sales consultant Steve who was very patient, kind, professional, and worked with us to find the perfect fit. After testing and selecting a car to purchase, we entered into the negotiating process. Here is when things got out of control we were attended by Casey Congdon. The way he approached the negotiation was rude and out of touch. As expected by any buyer, we made an offer and tried to stick to what we could pay for the car. The manager Casey Congdon treated us as if we were asking for charity when we did not agree to his selling price. He was notably angry and made comments that made us feel very uncomfortable. It was obvious for us that his treatment was unfair- we even suspect that his treatment was racist because he knew we were Spanish/Latino. Town Nissan Center should do a better job at training its sales managers. Casey did lack the manners, education, and politeness to make customers feel like you are making business with a great company such as Nissan. As far as our family goes, we will never go back to that place to buy a car and we will rather invest our money in a place where we feel that our business is appreciated. More

Happy with our sales rep..Sonny..knowledgeable of his product..worked hard to help us with our deal..everyone at dealership very friendly and helpful..we are happy with our purchase product..worked hard to help us with our deal..everyone at dealership very friendly and helpful..we are happy with our purchase More

Great service. Great cars. Mike was thorough and helpful. Words can't express my satisfaction. I don't want to text any more. Let me stop. Words can't express my satisfaction. I don't want to text any more. Let me stop. More

Very DISHONORABLE practices! They sold me a car that had been in an accident. Showed me a carfax report with no accidents, it was probably another vehicle. But months later I am finding out the car had airb been in an accident. Showed me a carfax report with no accidents, it was probably another vehicle. But months later I am finding out the car had airbags deployed. And, the car is worth thousands less than what I paid for it. Do not trust this dealership. More