Rick Mathis
Rick Mathis at Town Center Nissan

Rick Mathis

Service Manager

Town Center Nissan

2310 Barrett Lakes Blvd NW
Kennesaw, GA 30144

4.8
42 Reviews

770-423-9691

4.8

42 Reviews

Write a Review

42 Reviews of Rick Mathis

October 31, 2026

Dealership Rating
Employee Rating

Town Center Nissan is always tops in customer service. They are informative and very helpful. I've been going there for 14 years. More

by jarat1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Gilland, Mike Little

Nov 02, 2026

Town Center Nissan responded

Thank you for your loyalty over the past 14 years! We’re so glad our Town Center Nissan team has been helpful and informative during your service visits. We truly appreciate your kind words and continued trust.

October 24, 2026

Dealership Rating
Employee Rating

Just fire everyone in the service department except but Eddie Davis ...need new people and management 💯💯💯 More

by d00694999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dominique Goodrow, Eddie Davis

Oct 26, 2026

Town Center Nissan responded

We're sorry your service experience was disappointing. We appreciate your feedback about the department and your recognition of Eddie Davis. Thank you for sharing your concerns.

October 08, 2026

Dealership Rating
Employee Rating

Friendly. Fast service. Didn’t try to sell me something I didn’t need. Gave me a few tips on my car More

by msre50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Town Center Nissan responded

Thank you for the great review! We're glad to hear that our Town Center Nissan team provided friendly, efficient service and helpful advice about your vehicle. We believe in making honest recommendations and helping our customers understand their vehicles without unnecessary pressure. We truly appreciate your trust and look forward to taking care of you and your car again!

October 06, 2026

Dealership Rating
Employee Rating

HIGH PRAISES to Barry for his Attentive Caring & Supportive Service on My Behalf:》His Understanding Presence.brings Comfort My Daily.Driving!!☆☆☆☆☆ More

by CARYLWILLIAMSARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Town Center Nissan responded

Thank you for the wonderful five-star review! We're thrilled to hear that Barry's attentive, caring, and supportive service has made such a positive difference in your experience at Town Center Nissan. Knowing that his dedication gives you comfort and confidence in your daily driving means so much to our team. We'll be sure to share your heartfelt compliments with Barry. Thank you for your trust and for allowing us to take care of you and your vehicle!

October 03, 2026

Dealership Rating
Employee Rating

While I appreciate that they successfully repaired my engine and giving me a rental(all covered under warranty), I was disappointed to find my car returned covered in pollen and small branches. More

by rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Town Center Nissan responded

Thank you for sharing your feedback. We're glad to hear that your engine repair was successfully completed under warranty and that we were able to provide a rental vehicle while the work was being done. However, we understand your disappointment in receiving your vehicle back covered in pollen and small branches. After an extended repair, your vehicle should be returned to you with greater attention to those finishing details. We appreciate you bringing this to our attention and will share your feedback with our service team. Thank you for trusting Town Center Nissan with your vehicle.

October 02, 2026

Dealership Rating
Employee Rating

Wonderful working with Dominic, Lamar, Brandi, and Blanca! Such a professional, efficient dealership!Highly recommend! More

by WP33778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Town Center Nissan responded

Thank you for the fantastic review and recommendation! We're thrilled to hear that Dominic, Lamar, Brandi, and Blanca all helped make your experience at Town Center Nissan such a positive one. Providing professional, efficient, and friendly service is always our goal, and we'll be sure to share your kind words with the entire team. We truly appreciate your trust and look forward to serving you again!

October 01, 2026

Dealership Rating
Employee Rating

Jorge was so nice and honest. He was great from the time we walked in stating my daughter has a water leak in her car, scheduling service, letting us know the charges and picking More

by allisontyson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Town Center Nissan responded

Thank you for sharing such a wonderful experience! We're thrilled to hear that Jorge took great care of you and your daughter from the initial conversation through scheduling, pricing, repair, and pickup. Getting her vehicle repaired in one day and safely back on the road for classes at Georgia Tech is exactly the kind of service we strive to provide. We truly appreciate you telling others about your experience and trusting Town Center Nissan with your future service and vehicle purchases. We'll be sure to share your kind words with Jorge and the team. Thank you for choosing us!

September 26, 2026

Dealership Rating
Employee Rating

Sales associate wasn’t as warm and friendly as other associates have. He didn’t discuss my required recommendations. I saw them later once I got home More

by BRYANA0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Little, Eddie Davis

Sep 28, 2026

Town Center Nissan responded

Thank you for sharing your feedback. We’re sorry to hear that your recent experience did not feel as welcoming or informative as your previous visits to Town Center Nissan. You should have had the opportunity to review and discuss any recommended services before leaving, rather than discovering them after you returned home. We appreciate you bringing this to our attention. Your comments regarding both the customer interaction and communication of service recommendations will be shared with our team so we can provide a more attentive and thorough experience moving forward.

September 04, 2026

Dealership Rating
Employee Rating

Outstanding service. Very quick and courteous. I am very pleased with their services and hospitality More

by rhallas718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that you received quick, courteous service and enjoyed the hospitality from our Town Center Nissan team. Your satisfaction means a great deal to us, and we truly appreciate your trust in our service department. We look forward to taking great care of you again!

August 06, 2026

Dealership Rating
Employee Rating

Service was excellent. ken The service technician was amazing. Kept me updated in progress of my vehicle. I commit to this facility for about 20 years. More

by JMAHABIR1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Gilland, Dominique Goodrow

Aug 07, 2026

Town Center Nissan responded

Thank you for your wonderful review and for your incredible loyalty over the past 20 years! We're honored that you've trusted Town Center Nissan with your vehicle for so many years. It's great to hear that Ken provided excellent service by keeping you informed throughout the progress of your vehicle and ensuring you had a positive experience. We'll be sure to share your kind words with him. Thank you again for your continued trust and support—we look forward to serving you for many more years to come!

1
...

Dealership Inventory (287 Vehicles)

used 2022 Toyota Highlander car, priced at $37,990
2022 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
used 2017 Audi A4 car, priced at $16,990
2017 Audi A4
used
Mythos Black Metallic exterior
Unknown
All-wheel Drive
new 2026 Nissan Pathfinder car, priced at $45,323
2026 Nissan Pathfinder
new
Super Black exterior
Automatic
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $21,730
2026 Nissan Kicks
new
Gun Metallic exterior
CVT
Front-wheel Drive
used 2025 Toyota RAV4 Hybrid car, priced at $43,990
2025 Toyota RAV4 Hybrid
used
Silver Sky Metallic exterior
Automatic
All-wheel Drive
new 2026 Nissan Murano car, priced at $42,042
2026 Nissan Murano
new
Everest White Pearl Tricoat exterior
Automatic
All-wheel Drive