Dominique Goodrow

Town Center Nissan responded

Thank you for continuing to choose Town Center Nissan! We're glad our team has consistently treated you fairly and that your latest service visit went smoothly. We appreciate you sharing your experience.

Town Center Nissan responded

Thank you for the wonderful five-star review! We're thrilled to hear that Barry's attentive, caring, and supportive service has made such a positive difference in your experience at Town Center Nissan. Knowing that his dedication gives you comfort and confidence in your daily driving means so much to our team. We'll be sure to share your heartfelt compliments with Barry. Thank you for your trust and for allowing us to take care of you and your vehicle!

Town Center Nissan responded

Thank you for taking the time to share your concerns. We're sorry to hear that repeated service visits have left you feeling frustrated and that some of the issues you've brought to us have not been resolved to your satisfaction. We understand how that can affect your trust in our service department. We also appreciate you distinguishing your experience with Eddie Davis from your concerns about the repairs themselves. Your feedback regarding the communication you received when escalating those concerns will also be shared with our management team for review. Additionally, we apologize for the unwanted sales calls and text messages, especially after you've asked for them to stop. We understand how frustrating repeated contact can be. We appreciate you bringing all of these concerns to our attention and will use your feedback to address both the service experience and communication with our customers.

Town Center Nissan responded

Thank you for sharing your feedback. We're glad to hear that your engine repair was successfully completed under warranty and that we were able to provide a rental vehicle while the work was being done. However, we understand your disappointment in receiving your vehicle back covered in pollen and small branches. After an extended repair, your vehicle should be returned to you with greater attention to those finishing details. We appreciate you bringing this to our attention and will share your feedback with our service team. Thank you for trusting Town Center Nissan with your vehicle.

Town Center Nissan responded

Thank you for the fantastic review and recommendation! We're thrilled to hear that Dominic, Lamar, Brandi, and Blanca all helped make your experience at Town Center Nissan such a positive one. Providing professional, efficient, and friendly service is always our goal, and we'll be sure to share your kind words with the entire team. We truly appreciate your trust and look forward to serving you again!

Town Center Nissan responded

Thank you for sharing such a wonderful experience! We're thrilled to hear that Jorge took great care of you and your daughter from the initial conversation through scheduling, pricing, repair, and pickup. Getting her vehicle repaired in one day and safely back on the road for classes at Georgia Tech is exactly the kind of service we strive to provide. We truly appreciate you telling others about your experience and trusting Town Center Nissan with your future service and vehicle purchases. We'll be sure to share your kind words with Jorge and the team. Thank you for choosing us!

Town Center Nissan responded

Thank you for such a thoughtful review! We're honored to hear that our Town Center Nissan team has earned your trust through friendly, respectful, and dedicated service. Providing genuine care, listening to our customers' needs, and delivering quality work are exactly what we strive for every day. Your words about having confidence in our team mean a great deal to us. Thank you for your continued trust and support!

Town Center Nissan responded

Thank you for the wonderful review! We're honored to hear that you've built such a strong relationship with our service team and, most importantly, that we've earned your trust. Providing high-quality work at a fair price while respecting your time is exactly what we strive for at Town Center Nissan. We truly appreciate your continued confidence in our team and look forward to taking care of you and your vehicle for many years to come!

Town Center Nissan responded

Thank you for taking the time to share your experience. We're glad to hear that your service visit itself went well, but we're very sorry about what happened with your Stanley cup afterward. We understand how disappointing it must have been to return only 30 minutes later and learn that the item had been placed in our lost-and-found area but could no longer be located. We appreciate Dominic taking the time to review the camera footage with you, but we recognize that this does not resolve the frustration of losing a new personal item while at our dealership. Your concerns regarding how items in the lost-and-found area are handled are important, and we will share your feedback with our Town Center Nissan management team for review. Thank you for bringing this situation to our attention.

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear that Jorge continues to provide you with amazing service and that our entire Town Center Nissan team makes you feel welcome each time you visit. We'll be sure to share your kind words with Jorge and the team. We truly appreciate your continued trust and look forward to seeing you again!