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Town Center Nissan

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
717 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 717 reviews

September 06, 2026

Working with Daniel was a pleasure. I would definitely recommend him to others for their new car purchase. More

by rmines1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Cavalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 04, 2026

They are friendly and do a great job. I will keep coming back to this location More

by whiteben007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
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September 04, 2026

Lamar is always helpful and very nice! ! He keeps us updated! The center could have a larger searing area More

by Margie Gantt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Wtche
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September 04, 2026

I was very disappointed with this visit. I had a 7 a m appointment for oil change and Tire Rotation. I arrived at 6:55 am. Checked in and was in the waiting room. I kept checking because I n More

by debpresley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Town Center Nissan responded

Thank you for sharing your experience. We sincerely apologize for the excessive wait during your recent visit to Town Center Nissan. With a 7:00 a.m. appointment for an oil change and tire rotation, you should not have had to wait more than three hours, especially without receiving a clear explanation or proactive update. We understand why seeing your vehicle still sitting in the service bay more than two hours after your scheduled appointment was particularly frustrating. Given your previous experiences with our service department, including visits for more extensive work that were completed in less time, we can understand your disappointment. We truly value the trust you've placed in Town Center Nissan in the past, and we're sorry this visit caused you to reconsider returning. Your feedback regarding the delay and lack of communication will be shared with our service management team so we can address where the process fell short.

September 04, 2026

Outstanding service. Very quick and courteous. I am very pleased with their services and hospitality More

by rhallas718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that you received quick, courteous service and enjoyed the hospitality from our Town Center Nissan team. Your satisfaction means a great deal to us, and we truly appreciate your trust in our service department. We look forward to taking great care of you again!

September 03, 2026

Service Department would not. Answer the Phone.Had my van 3 days. N̈o calls on recall work. More

by rtwyman456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Town Center Nissan responded

Thank you for sharing your feedback. We sincerely apologize for the lack of communication while your van was at Town Center Nissan for recall work. Having your vehicle for three days without receiving an update, along with difficulty reaching our service department by phone, is understandably frustrating. Regardless of how long the recall work may take, you deserve clear and timely communication about your vehicle’s status. We appreciate you bringing this to our attention, and your concerns will be shared with our service management team so we can improve our communication and follow-up.

September 03, 2026

Thank you, Brandi Pruitt, for the excellent service you always provide. It's worth every mile to drive from xx Augustine, FL, to have my regular service done at Town Center Nisan. More

by ALICEWELDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pruitt, Brandi
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Sep 04, 2026 -

Town Center Nissan responded

Thank you for the wonderful review and your incredible loyalty to Town Center Nissan! It means so much to know that you make the drive from Florida to trust Brandi Pruitt and our team with your regular vehicle service. We're thrilled that Brandi consistently provides the excellent care that makes the trip worthwhile. We'll be sure to share your kind words with her. Thank you for continuing to choose Town Center Nissan!

September 02, 2026

I love to take my car at the Town Center Nissan, always a pleasurable experience. Excellent customer service!!! More

by KREYOLIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear that every visit to Town Center Nissan is a pleasurable experience and that our team consistently provides excellent customer service. We truly appreciate your continued trust in us to take care of your vehicle and look forward to seeing you again!

September 02, 2026

Great experience. Nassir was awesome as the salesperson. Trent was great as the manager. Overall very positive. More

by BELBOZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Town Center Nissan responded

Thank you for the great review! We're thrilled to hear that you had such a positive experience at Town Center Nissan. It's wonderful to know that Nassir provided an awesome sales experience and that Trent helped make everything go smoothly as well. We'll be sure to share your kind words with both of them. Thank you for choosing Town Center Nissan, and we hope you enjoy your new vehicle!

September 02, 2026

Belle Marsh at Town Center Nissan provided excellent service, kept me informed, and made my car service experience easy and stress-free! More

by sabrina.dickey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belle Marsh
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Sep 04, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Belle Marsh provided excellent service, kept you informed throughout the process, and made your visit easy and stress-free. That's exactly the experience we want every customer to have at Town Center Nissan. We'll be sure to share your kind words with Belle. Thank you for trusting us with your vehicle!

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