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Town Center Nissan

Kennesaw, GA

4.5
478 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 478 reviews

April 04, 2026

Town Center Nissan has been a reliable and trustworthy partner for my Nissan/Infiniti car/SUV maintenance in past 11 years. I called Eddie in the afternoon of Friday for a battery issue. Eddie did an ex More

by MARKIP.HU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2026

Barry addressed my inqiiry regarding tech issues with Attentive and.Active Guiding Responses that gave Me further Corelrrective Optiond if neede,:)APPRECIATE his SUPPORTIVE Understanding @! More

by CARYLWILLIAMSARLENE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BARRY
April 03, 2026

Always nice people, place is always clean. Enjoy the coffee and snacks. Upset that I couldn’t get my recall done because the system had messed up the day before my appointment. More

by bridgetteburr11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bella
Apr 03, 2026 -

Town Center Nissan responded

We apologize that the system was down when you were in, but happy you found the snacks! Thank you for taking the time to leave us a review.

April 02, 2026

We drove up for regular maintenance. Lamar was very courteous. My car only required an oil change. We left it & ran errands for a couple hours then the car was done. Very efficient. Than More

by LINDALOU2443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar
Apr 02, 2026 -

Town Center Nissan responded

We are happy to hear that Lamar was courteous and that your oil change went as planned.

April 01, 2026

Everything went well for the recall. It was replaced in a timely fashion. I only wished they would of cleaned the vehicle. More

by RICK.ROBBINS
Recommend Dealer
Yes
Employees Worked With
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Town Center Nissan responded

Hi Rick, Thank you for the review. We will talk to the service department about cleaning the vehicles after service.

April 01, 2026

I’ll never go back to this dealership again. Never. Not for service, not for a new vehicle, nothing!! I had purchased 3 for $99 oil change deal and had 1 remaining that was due to expire. I went More

by ANDREASOBHANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lamar
Apr 01, 2026 -

Town Center Nissan responded

Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration and inconvenience you encountered during your recent visit. We understand how important clear and accurate timing is—especially when you're arranging rides and planning your day—and it’s disappointing to hear that the wait time communication caused confusion and added stress. That’s not the level of service we strive to provide, and we sincerely apologize for how this situation was handled. We also appreciate you recognizing the manager who took the time to listen to your concerns. Providing a respectful and attentive experience is important to us, and your feedback helps us identify where we need to improve. Your comments regarding your past experiences and interactions with our team, including Lamar, are being taken seriously and will be addressed internally. We never want any customer to feel discouraged or unwelcome when visiting our dealership. If you’re open to it, we would value the opportunity to speak with you directly and work toward making this right. Please reach out to us at your convenience so we can better understand what happened and see how we can improve your experience moving forward. Thank you again for your honest feedback.

April 01, 2026

Jorge kept me informed regarding very complicated repair. The loaner car was brand new. The car is now running like new. More

by a_holtzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Apr 01, 2026 -

Town Center Nissan responded

We are so happy Jorge kept you informed during your complicated repair! We hope you are enjoying your "running like new" car!

April 01, 2026

Everyone was very helpful and knowledgeable. Wait time was a little long but otherwise very good. More

by KKEHELEY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Town Center Nissan responded

We are happy to hear that all went well. Thank you for the review!

March 31, 2026

Took my car a 2024 Nissan pathfinder in for service and though they have some new advisors got the same great service More

by HINDSWAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2026

Everything went well. Jorge was very knowledgeable and had great customer service skills. The lady hat helped with the rental car was awesome also More

by ggfaulks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 30, 2026 -

Town Center Nissan responded

We are so happy that you had a great experience with us! Thank you for leaving us a review!

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