The BMW Store
Cincinnati, OH
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Excellent experience from beginning to end. Dean was wonderful and explained everything thoroughly and was not pushy at all - giving the time to the customer to ask questions and review well a Dean was wonderful and explained everything thoroughly and was not pushy at all - giving the time to the customer to ask questions and review well and calmly the options. Susan was terrific in explaining and showing how the car works - it was a pleasure. And the finances part with Erik also went smoothly. Left the store in pouring rain - with my new car dropped just outside the door so we wouldn’t get rained on and people waiving and being very gracious with directions how to exit the store.👏👏👏👏 More
Easy to work with. Explained how to work the car very thoroughly. Very efficient with buying and financing. Friendly. Explained how to work the car very thoroughly. Very efficient with buying and financing. Friendly. More
Excellent experience, fantastic staff and seamless process. If you're looking for a new or used BMW I highly recommend the BMW Store. process. If you're looking for a new or used BMW I highly recommend the BMW Store. More
Paul was great to work with during the purchase process. He is knowledgeable but not a pushy sales person. Susan was fantastic to work with after the sale for a tutorial on the car. Everyone was very helpf He is knowledgeable but not a pushy sales person. Susan was fantastic to work with after the sale for a tutorial on the car. Everyone was very helpful. More
Bought my X5 at the end of its lease period. Emily Blose and the finance team made the process as easy as could be. These guys are true professionals. Emily Blose and the finance team made the process as easy as could be. These guys are true professionals. More
The experience that I had at The BMW Store on Stewart Road was seamless from start to finish. My sales person, Paul Kolleck, made the process very smooth and was delightful to work with. He took the ti Road was seamless from start to finish. My sales person, Paul Kolleck, made the process very smooth and was delightful to work with. He took the time to understand my situation and provided me with great options for considerations and then made the transaction very smooth. On delivery, Paul greeted me to congratulate me on my new X5 and introduced me to Susan Ward who walked me through all the details of my new car inside & out, including setting up the BMW app so when I drove away in my new car was completely set up to my personal settings. Susan was extremely knowledgeable and helpful in taking delivery of my new X5. Great teamwork! I would highly recommend Paul, and this dealership! More
Paul is very easy to work with and Susan was very helpful in making sure my bmw app was all setup with my new car. Great place to work with! in making sure my bmw app was all setup with my new car. Great place to work with! More