The BMW Store
Cincinnati, OH
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Hank Stalling, Susan Ward, and Jemar DeBose were amazing to work with in our Certified Pre-Owned purchase at the BMW Store. If you are in the market for a BMW... The BMW Store is the spot to work with in our Certified Pre-Owned purchase at the BMW Store. If you are in the market for a BMW... The BMW Store is the spot More
I recently had the pleasure of ordering and purchasing my first BMW, and I couldn't be more thrilled with the entire experience! From the moment I walked through the door, the team (specifically Emily) was i first BMW, and I couldn't be more thrilled with the entire experience! From the moment I walked through the door, the team (specifically Emily) was incredibly accommodating and made me feel like a valued customer. The communication throughout the buying process was outstanding. They kept me updated every step of the way, ensuring I was well-informed and comfortable with my decisions. It was evident that customer service is a top priority for them. Their post-purchase follow-up also impressed me. They contacted me multiple times to ensure everything was going smoothly and that I was satisfied with my new vehicle. It's uncommon to find a dealership that goes the extra mile like this! Their commitment to ongoing service is also commendable, with perks like free car washes and valet service. Overall, buying my first BMW was a service-driven experience that was not only easy but also made me feel genuinely special. I can't recommend them enough! If you're considering a BMW, this team will make your buying experience exceptional. Not to mention, it's the best driving experience I've ever had! More
They didnt only made the process super easy, but the level of customer support makes you feel a true VIP. They really offer a premium service and package on the car that I bought. level of customer support makes you feel a true VIP. They really offer a premium service and package on the car that I bought. More
Chris helped me order my first BMW and dream car. The process was simple and the car arrived exactly when I was told it would. Everyone at the dealership was wonderful. The process was simple and the car arrived exactly when I was told it would. Everyone at the dealership was wonderful. More
We worked with Chris Place leasing a BMW iX. It was very good experience on test drive and car set up. Chris and Susan are very helpful and patient on showing us the car and addressing our quest It was very good experience on test drive and car set up. Chris and Susan are very helpful and patient on showing us the car and addressing our questions. More
I worked with Paul to get into a 2025 X7, it had the exact color combo and options that I was looking for. The entire process was quick and easy and Paul was awesome to deal with. Susan set the car up exact color combo and options that I was looking for. The entire process was quick and easy and Paul was awesome to deal with. Susan set the car up for me and was very patient working through the details of the controls and settings. It could not have gone any smoother ! More
I chose to go to the BMW Store over BMW North even though BMW North is just down the street from my house. I think that says everything! I have been using the Mini dealership there for years and it just seem BMW North is just down the street from my house. I think that says everything! I have been using the Mini dealership there for years and it just seemed logical to continue on with my BMW. More