South Bay Hyundai - Service Center

Holly was super attentive and efficient. I would definitely return to this dealer again. Thanks! I would definitely return to this dealer again. Thanks! More

Supposedly Hyundai took too long to provide the nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced at my expense and the car still has not reached 100k miles. After the repairs were completed I am beginning to see a better fuel economy but still not what was originally advertised and one of the reasons why I haven't driven it that much. Originally I bought this, my third Hyndai because I had good things from the prior two Excels I had. I had also driven other models on trips and they provided the mileage of 44MPG as advertised, I trusted the brand when I bought this model, only to find out that this one did not. However I did like the look of the car and I stayed with it driving long distances sporadically since I was only getting about 22 MPG or less before this final repair. Yes I got stipend cards from the company, but that was only for about $50 per card and there weren't that many, maybe 3 or 4. I am beginning to see an increase on mileage right now, but haven't really checked to see if it has in fact improved. I have not had a reason to refill the thank since it was repaired with the update, so I'm not quite sure if it will ever be the advertized 44 MPG's but it is getting closer to 30, maybe more. Next full tank will be the judge. I love the sleek ness of my cars shape and people still wonder what it is. I keep it spotless and since it's red, it gathers a lot of looks from old and young alike who wander what kind of car it is. If they ask me about it, I answer truthfully about it as well and the reputation of the company. It took a long time to come up with a fix about, but I still love my Veloster and drive it everyday for the few miles that that it takes to do what I need to do everyday. More

I like the look, layout, and ease of use of the renovatrd repair facility at SouthBay Hyundai. Jack was my service technician on this appointment. He was courteous and listened to my concerns. I renovatrd repair facility at SouthBay Hyundai. Jack was my service technician on this appointment. He was courteous and listened to my concerns. I had an important appointment immediately after the service. I communicated my timeline and Jack communicated the standard time my service usually takes. He made a suggestion that would take car of my vehicle and likely get me out in the time I requested. I like that he didn't promise or make a guarantee. He was simply clear about what I should expect. Needless to say everything went smoothly. My vehicle was well serviced and continues to run smoothly because I get my regular tuneups at SouthBay Hyundai. And I made it to my appointment with a few mins to spare. More

After 2 yrs telling the people on the service department finally I got a great service person ( Kei) that listen to me with the problem with the ioniq 5 charging system, finally I got a great service person ( Kei) that listen to me with the problem with the ioniq 5 charging system, More

Poor guidance, poor service, overall poor. bad communication, they send you home even you have a check engine light on. bad communication, they send you home even you have a check engine light on. More

Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. follows up with each customer to ensure the experience is positive. More

South Bay Hyundai does an awesome job of providing service and information. It's the best dealership I've ever dealt with, and that includes Mercedes Benz, BMW and Porsche. service and information. It's the best dealership I've ever dealt with, and that includes Mercedes Benz, BMW and Porsche. More

I had the make an appointment just so the dealer could inspect my car for a rattling noise on my tailgate. I knew that the dealer will need to place an order for the needed part. So I had to make a 2nd ap inspect my car for a rattling noise on my tailgate. I knew that the dealer will need to place an order for the needed part. So I had to make a 2nd appointment for them to install the part, when I got there dealer told me that the part they order for my car they used on another car I now I will need to make a 3rd appointment More

5 star for Jeremy who helped me with my car. Very friendly guy! going to dealership for service sometimes can be intimidating and worrisome but this guys was friendly the whole time. Very friendly guy! going to dealership for service sometimes can be intimidating and worrisome but this guys was friendly the whole time. More

They won't fix an issue I've had with the car since day one. Service manager does not return my call. one. Service manager does not return my call. More