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South Bay Hyundai - Service Center
Torrance, CA
2,163 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,163 Reviews of South Bay Hyundai - Service Center
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December 06, 2024
Knowledgeable, experienced and friendly staff. Clean, comfortable and well stocked waiting area. Vehicle is serviced in time specified Clean, comfortable and well stocked waiting area. Vehicle is serviced in time specified More
by dlsnakedog
Verified Customer
December 04, 2024
From start to finish, things went smoothly. The lady with whom we checking in was very efficient, professional and courteous. The facility was clean and clear —not chaotic. The lady with whom we checking in was very efficient, professional and courteous. The facility was clean and clear —not chaotic. More
by OKCATHYR
Employees Worked With
I don’t know her her name; she has longer brown hair
December 04, 2024
great job, easy to work with as always! thanks guys!! see you next time olive needs a recall done! thanks guys!! see you next time olive needs a recall done! More
by Lori FoxWood
December 03, 2024
I have been getting my car serviced here since 2017 and have always received great service. have always received great service. More
by ISA
December 03, 2024
Staff polite proffessional waiting area cleaned, service not aware of my scheduled appt,maybe confused. not aware of my scheduled appt,maybe confused. More
by jmpkep2000
December 02, 2024
This dealership took care of my car needs again! Thank you. Andy in service is professional and got my car serviced in a timely manner. I go here for all my car needs. Thank you. Andy in service is professional and got my car serviced in a timely manner. I go here for all my car needs. More
by ctabon2
Employees Worked With
Andrew Kwak
December 01, 2024
Bad service and bad warranty compared to other dealers. My steering column was replaced by South Bay Hyundai and then went bad again in less than 2 years, which is a ridiculous amount of time. I shouldn’t My steering column was replaced by South Bay Hyundai and then went bad again in less than 2 years, which is a ridiculous amount of time. I shouldn’t have to replace my steering column every two years, and no one else besides Hyundai owners even thinks about their steering column going bad so fast. The first steering column was replaced after 26k miles, and the second failure after 18k. However, South Bay Hyundai only gives a 1 year warranty on their service, Irvine Hyundai gives 2 years. If I had just gone to Irvine Hyundai for the work initially, and had this happened again, I wouldn’t have needed to pay hundreds of dollars for the repair. Additionally, I had an appointment scheduled at 9am for a diagnosis. I was early for this appointment. I was told the car would be diagnosed within 3 hours (it takes 2 min to hear the problem with my steering and any competent mechanic knows what the problem is). After 6 hours, I finally got a call saying “you know, the mechanic really wants to do a good job on the diagnosis and we actually want to keep your car here overnight”. I couldn’t believe this xxxxxxxx I was hearing. I went to fix my car at the Irvine Hyundai in the end and received excellent service. Within 2 hours their mechanic fixed the problem. More
by SHAUL451
Employees Worked With
November 30, 2024
Supposedly Hyundai took too long to provide the nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced at my expense and the car still has not reached 100k miles. After the repairs were completed I am beginning to see a better fuel economy but still not what was originally advertised and one of the reasons why I haven't driven it that much. Originally I bought this, my third Hyndai because I had good things from the prior two Excels I had. I had also driven other models on trips and they provided the mileage of 44MPG as advertised, I trusted the brand when I bought this model, only to find out that this one did not. However I did like the look of the car and I stayed with it driving long distances sporadically since I was only getting about 22 MPG or less before this final repair. Yes I got stipend cards from the company, but that was only for about $50 per card and there weren't that many, maybe 3 or 4. I am beginning to see an increase on mileage right now, but haven't really checked to see if it has in fact improved. I have not had a reason to refill the thank since it was repaired with the update, so I'm not quite sure if it will ever be the advertized 44 MPG's but it is getting closer to 30, maybe more. Next full tank will be the judge. I love the sleek ness of my cars shape and people still wonder what it is. I keep it spotless and since it's red, it gathers a lot of looks from old and young alike who wander what kind of car it is. If they ask me about it, I answer truthfully about it as well and the reputation of the company. It took a long time to come up with a fix about, but I still love my Veloster and drive it everyday for the few miles that that it takes to do what I need to do everyday. More
by geug24900
