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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,161 Reviews

2,161 Reviews of South Bay Hyundai - Service Center

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December 12, 2024

Not much to say but the service was great and excellent and on time with the job More

by jenlock11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.

December 11, 2024

They always get you in and out quickly and their service is always top notch More

by joeyrainey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

South Bay Hyundai responded

We're happy to hear you have had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 11, 2024

I had a fantastic experience with South Bay Hyundai and I'd recommend them to anyone who was considering a new Hyundai. They are knowledgeable, friendly and honest. They also care about their customers. Ch More

by pindy
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and thank you for your kind recommendation!

December 10, 2024

Everyone in the service department is always friendly and helpful. Can't imagine going on any other dealership after coming to this one. More

by hyundaiboi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 11, 2024 -

South Bay Hyundai responded

Hyundaiboi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

December 10, 2024

Prompt service. I got my oil change and tires rotated quickly. I had a minor problem with the running boards. Jeremy quickly diagnosed the problem and quickly rem More

by Buttons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy ( service dept.)
Dec 11, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do.

December 09, 2024

They're family oriented and care not just for your car, but your safety too. More

by rashadcoll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

South Bay Hyundai responded

We're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

December 08, 2024

The wait time was less than what they had mentioned which was nice! I like the staff they were really friendly. More

by Tati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

December 07, 2024

Jack is very helpful and knowledgeable. The only thing that pisses me was that the setting for my car door was changed. Before whenever I put my car on park, all four doors remained locked. More

by NCHUA1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

South Bay Hyundai responded

We are pleased to hear that you were happy with your experience with Jack and understand your frustration about the door setting. We apologize for that inconvenience and are pleased you were able to get it set back up the way you like it.

December 06, 2024

Knowledgeable, experienced and friendly staff. Clean, comfortable and well stocked waiting area. Vehicle is serviced in time specified More

by dlsnakedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Kuh
Dec 09, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 04, 2024

From start to finish, things went smoothly. The lady with whom we checking in was very efficient, professional and courteous. The facility was clean and clear —not chaotic. More

by OKCATHYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her her name; she has longer brown hair
Dec 06, 2024 -

South Bay Hyundai responded

We are ecstatic to hear that our team made sure you received the 5-star service you deserve! Thank you so much for taking the time to leave this review and please let us know if you have any questions!