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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,280 Reviews

2,280 Reviews of South Bay Hyundai - Service Center

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June 06, 2025

I received exceptional care from Kelvin and Will Morales; great attention to detail and both very cordial and caring More

by CRISTINAGALLEGOS2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Morales
Jun 09, 2025 -

South Bay Hyundai responded

Thank you so much for sharing your experience! We're thrilled to hear that Calvin and Will provided you with exceptional care. Their attention to detail and genuine, caring approach are exactly what we aim for with every guest. We’ll be sure to share your kind words with both of them. Thank you again for choosing South Bay Hyundai — we look forward to welcoming you back!

June 05, 2025

Everyone was very nice and professional. I was treated with kindness. The only complaint I have is that I believe the cost was too high. More

by TINABERNARDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see the person I worked with, above. She was blonde
Jun 06, 2025 -

South Bay Hyundai responded

Thank you for taking the time to share your feedback. We’re glad to hear that you felt welcomed and treated with kindness and professionalism—that’s very important to us. We do understand your concern about the cost, and we appreciate you being honest. Your feedback helps us evaluate how we can continue improving the value we offer our customers. If you’d like to discuss anything further, we’re always here to help. Thank you again for choosing us!

June 03, 2025

I had a very easy time communicating with Kei and our car is thankfully back to normal. More

by kevin.lubarsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

South Bay Hyundai responded

Thank you for the great feedback! We're so glad to hear that communicating with Kei was easy and that your car is back to normal. We'll be sure to pass along your kind words to Kei—he’ll really appreciate it. If you ever need anything in the future, we’re here to help!

May 30, 2025

The staff were very friendly and knowledgeable about there work. I received excellent service on time as promised. More

by snpcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

South Bay Hyundai responded

Thank you for the great feedback! We're so glad to hear that our staff's friendliness and expertise made a positive impression and that your service was completed on time, just as promised. Providing reliable, excellent service is always our goal. We truly appreciate your support and look forward to serving you again! 🚗✅

May 27, 2025

We had a good experience when we dropped of our car to be serviced. They were very helpful and took care of all of our needs and concerns. More

by othomas121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad our team was able to assist with your service needs and address all your concerns. It’s always our goal to provide helpful and attentive care. We appreciate your trust and look forward to serving you again!

May 27, 2025

I always get the best service with Jack. He’s always so kind and knowledgeable. Whenever I need my car serviced I always book it with Jack More

by JESSNO1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

South Bay Hyundai responded

Thank you for your continued trust and loyalty! We're so glad to hear that Jack consistently provides you with excellent service. His kindness and expertise truly make him a valued part of our team, and we'll be sure to pass along your kind words. We look forward to seeing you at your next visit!

May 25, 2025

Great friendly service. Nicole was able assist to answer my questions. She kept me informed about the services that was needed for my car and my car was ready quickly. More

by phily6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

South Bay Hyundai responded

Thank you for your kind feedback! We’re glad Nicole was able to assist you and keep you informed throughout the service process. It’s great to hear your car was ready quickly and you had a positive experience with us. We appreciate your trust and look forward to helping you again in the future!

May 23, 2025

Nicole was great! She was helpful and efficient. The entire experience was pleasant. I’ll definitely continue to use Southbay Hyundai! More

by Joannemineo
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

South Bay Hyundai responded

Thank you so much for the kind words! We're thrilled to hear that Nicole made your visit a great one with her helpful and efficient service. It's always our goal to provide a pleasant experience from start to finish, and we’re so glad to have earned your continued trust. We look forward to seeing you again soon—thank you for being a part of the South Bay Hyundai family!

May 22, 2025

Even that I didn't speak to a consultant because I went in for 2 recalls, lady at front desk was kind and friendly, process was fast and easy. More

by enrique646434
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
May 23, 2025 -

South Bay Hyundai responded

Thank you for taking the time to share your experience! Even for a visit like a recall, we're so glad to hear our front desk team made you feel welcome and that the process was smooth and efficient. We appreciate you choosing us and hope to see you again under even better circumstances next time!

May 19, 2025

Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.