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South Bay Hyundai

Torrance, CA

4.6
3,680 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,680 reviews

August 25, 2024

They did not remove my "need service" notification. They broke a necklace from my car. I feel like they are not careful with the car. More

by reyna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

We're sorry to see the low rating and to hear about your experience. We strive to provide excellent customer service to all our guests and we're sorry we missed the mark.

August 25, 2024

Took way too long to fix my car. Spoke to multiple people only one guy knew what was going on. Then charged me an arm and a leg More

by Potato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

We're so sorry to hear you were unhappy with your experience. Please know, we've shared this feedback with our teams.

August 25, 2024

Love the fast pace and efficient logistics. Everyone from manager, finance, and sales team are friendly and helpful. Even on a super busy Saturday at the dealership, I was in and out of the dea More

by Rs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Lopez
Aug 29, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 24, 2024

Everyone was cool, helpful and no pressure at all. Great experience! Highly recommend this dealership. More

by LEFAMJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
Aug 29, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 24, 2024

Great and pleasant experience. CHRIS and the whole team were exceptional to work with and very helpful. More

by 310boi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at South bay Hyundai!

August 24, 2024

The waiting area was clean and organized. They were a little short staffed but I assume because it was right at 7:30am. Otherwise, very communicative and helpful. More

by tangela.bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Knight
Aug 29, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 23, 2024

Today our experience was probably one on the best in 30 years of visiting dealerships Chris was super friendly and helpful, he try everything possible to helps get the car we wanted and the right price and More

by Hugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Lopez
Aug 23, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

August 23, 2024

Made the process super easy and they were trustworthy. They didn't have any tricks thay i noticed to get more money out of me. Would definitely recommend them. More

by joerivera1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! We are so pleased we were able to assist you. Please don't hesitate to reach out if you have any questions.

August 23, 2024

Everyone was very approachable and knowledgeable with regards to anything I had questions with. Overall great experience. More

by Gus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Lopez
Aug 29, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that our team was able to answer your questions! Thank you!

August 22, 2024

Service was fast and our reps was very friendly. I appreciated not being up sold on extra services I didn't need. More

by akobrien87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

South Bay Hyundai responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

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