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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,002 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,002 reviews

November 20, 2024

Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. More

by eric.nilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you need anything else from us, please give us a call or stop by.

November 19, 2024

5 star for Jeremy who helped me with my car. Very friendly guy! going to dealership for service sometimes can be intimidating and worrisome but this guys was friendly the whole time. More

by lobo.lloydpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 22, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 19, 2024

I had the make an appointment just so the dealer could inspect my car for a rattling noise on my tailgate. I knew that the dealer will need to place an order for the needed part. So I had to make a 2nd ap More

by danielsombrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

South Bay Hyundai responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. We understand your frustration and will be discussing this at our next staff meeting.

November 18, 2024

Chris Axume helped me with the lease of my new Santa Fe and he was absolutely amazing and help with every question and doing so in a timely manner. Thank you! More

by chuckroquemore
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Chris was able to answer your questions! Thank you, and enjoy your new Santa Fe!

November 18, 2024

They won't fix an issue I've had with the car since day one. Service manager does not return my call. More

by Krf68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

South Bay Hyundai responded

I'm very sorry to hear of your experience. I am looking into the matter now. Thank you for letting us know, we appreciate the feedback.

November 18, 2024

Very comfortable waiting area! A little annoyed that the service took so long! But OK! More

by playavago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

South Bay Hyundai responded

We're happy to hear you had a generally positive experience at our facility! We understand your frustration with the wait. Please don't hesitate to reach out to us if there's anything more we can do.

November 17, 2024

They sell a good car to me then the take care of the service too Good job More

by love65_201story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark sales manager, Nicole from service
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Nov 19, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 17, 2024

I really liked the service and hospitality of everyone at this unit. Oh, the salesman Mo deserves a lot of credit for that! Congratulations More

by pc_omagno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Hallak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! We'll be sure to let Mo know about your kind words. Please don't hesitate to reach out if you have any questions.

November 17, 2024

The dealership is clean and full of helpful associates. The customer service is top tier. More

by Jimmie Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
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Nov 19, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 17, 2024

Staff was kind, thorough, and made an effort to keep me informed about when my car would be ready. I'd be happy to come back! More

by welcometothelayercake
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

South Bay Hyundai responded

We're delighted to know that Jack has provided you with such a fantastic experience at South Bay Hyundai. We appreciate the recommendation and look forward to serving you again in the future.

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