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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,288 Reviews

1,288 Reviews of Smithtown Volkswagen - Service Center

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December 22, 2024

Excellent service department. Really easy to make an appointment and they finished the work when they said they would. More

by scall.ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
December 21, 2024

Giving a 4-star and not 5-star rating because I had to bring my car back after there was an issue with a repair that they did with a part that was on recall. Vincent was great though and made sure I was t More

by SCOTT.LAUREN.SUKUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
December 21, 2024

Quick and easy to work with my car was done quickly and was kept in the loop with the progress More

by IM,A,DAWG,SON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Working with Noah is always a seamless experience. Smithtown VW took the time to work out and explain the problem with my car More

by DSEYMOUR29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Very impressed with Vincent in your Service department. Not Impressed with credit card fees! Should be waived for repairs over $500 More

by STEVE@ALLSTAFFAGENCY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VINCENT
December 20, 2024

Noah did a great job keeping me informed about the status of my car and what to expect next. Some problems arose with the repair and did everything he could to ease the situation on my end. Four stars for th More

by jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Noah is an Asset to Smithtown VW. He always goes above and beyond. It is a pleasure working with him. More

by hschor1816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Noah was super respectful, great communication, and gave me detailed calls and updates on the service of my car. More

by M.PERCONTINO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Great Service Department and Advisors! No pressure or gimmicks, honest, friendly and great communication! Highly Recommend! More

by Mom42Girls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent
December 14, 2024

Nothing great. Just average like any other car dealership prices a bit hhigh for service More

by KNARF323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
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