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Sierra Honda - Service Center

Monrovia, CA

4.8
850 Reviews
Call Service Center (626) 879-2934

850 Reviews of Sierra Honda - Service Center

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December 12, 2024

Billy Tam is the only reason I come here! So nice, friendly, quick service, and always sharing true information! He makes Sierra Honda of Monrovia for me. More

by ashkinos.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Dec 12, 2024 -

Sierra Honda responded

We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Billy has provided for you. We look forward to your next visit!

December 12, 2024

The problem was not taken care of ; was blamed on a cable of my phone which I replaced with a new cable after I left the dealership to no avail . More

by braim369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy at service department .!
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Dec 19, 2024 -

Sierra Honda responded

I do apologize for your vehicle's issues. Please get in touch with me and let us explore other possible resolutions for this problem. I look forward to hearing from you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

December 11, 2024

Excellent customer service. Very efficient. Super helpful. Honda Tech Billy Tam was able to get me in for service on short notice and really helped me out. More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Dec 12, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Billy provided you with all the diligence you needed to make this a positive experience. We're happy to be of service!

December 11, 2024

Cerritos Honda is more convenient to take my car for service. But I refuse, because the service excellence at Sierra, is worth, taking off early or schedule a Saturday. I have been bought and service m More

by enriquemdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Sierra Honda responded

Thank you for your amazing review! It is an honor to have your confidence and loyalty, and we are happy to hear that Kevin and the team consistently provide you with thorough and efficient service. It is our pleasure to serve you and your Civic needs in any way possible. Wishing you the safest of travels until we meet again!

December 11, 2024

We received very nice customer service. The dealership service satisfy our need for the vehicle. More

by SOPHIA_0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Sierra Honda responded

We appreciate your kind review! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service. Take care!

December 11, 2024

I am not a very could writer of reviews but I just want to say thank you to Billy Tam for the great service. More

by bowdn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Dec 11, 2024 -

Sierra Honda responded

Thank you for your wonderful review! Billy will be honored to know that you deeply valued his assistance. We hope to see you again the next time you are in need of automotive service!

December 10, 2024

Kevin provided exceptional customer service and kept me in the loop along the way. Great follow up as well. Thank you Kevin! More

by DENNISQUACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Sierra Honda responded

Thank you for taking the time to leave us this positive review! We are glad that Kevin took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 10, 2024

The dealership was new. Kevin Eng was pleasant to talk to and he was helpful in understanding my concerns More

by JVSABTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Sierra Honda responded

Thank you for sharing your positive experience with us. We are so glad that Kevin took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 10, 2024

It was a nice visit. And they were quick and pleasant. Overall good visit. Thank you. More

by Bi Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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Dec 11, 2024 -

Sierra Honda responded

Thank you for your kind review! We are glad that our team provided you with a quick and efficient experience. if there is ever anything more that we may help you with, please do not hesitate to give us a call.

December 09, 2024

Robert provided me with great service, overall took good care of my cars service. Thank you More

by AUGUTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Dec 10, 2024 -

Sierra Honda responded

AUGUTIER, Thank you for leaving Robert this fantastic review! We are happy to know that he took good care of your vehicle. Please do not hesitate to let us know how we may be of further service to you.

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