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Sierra Honda - Service Center

Monrovia, CA

4.8
1,006 Reviews
Call Service Center (626) 879-2934

1,006 Reviews of Sierra Honda - Service Center

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March 07, 2025

The car service was somewhat expensive compared to other service providers, otherwise the service experience was excellent. More

by CFKEENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Sierra Honda responded

Thanks for letting us know our service team took excellent care of your vehicle. It is always our pleasure to make your visits informative. We hope to make your next service appointment a more valuable experience.

March 07, 2025

Kevin was very professional. He was amazingly efficient and responsive to our needs. He clearly understood the issue with our vehicle and it was repaired overnight. More

by BUDGET0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Sierra Honda responded

Thanks for taking a moment to share your awesome feedback on Kevin! He's a great person to work with, and we're sure he'll appreciate your kind words. Please come see us again some day!

March 07, 2025

Kevin is always great. He is knowledgeable and has great customer service skills. it would be nice to have more power outlets in the waiting room. I only saw one in the More

by fsablan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Sierra Honda responded

Thanks so much for your positive review of Kevin and the Sierra Honda team! We are always looking for ways to make your visits smooth and convenient. We truly appreciate your feedback on how to improve the customer lounge, and look forward to your next visit!

March 05, 2025

The new location is nice & my car was serviced fast. I could set up my laptop to work in the wait g room. More

by angela.galgocz.deak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Mar 05, 2025 -

Sierra Honda responded

Angela, thank you for letting us know how pleased you were with our new facility and efficient service team. We're always on the lookout for ways to make your visits comfortable and easy. We hope you'll come see us again some day!

March 04, 2025

Took car in for recall repair. The service was performed smoothly and in a timely manner. More

by goochq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Sierra Honda responded

Thank you for telling us the highlights of your vehicle's recall visit, Gooch! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

March 03, 2025

The customer service experience met my expectations. Courteous, friendly, and helpful employees. My car was serviced in a timely manner. More

by gonzalezcg90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Mar 05, 2025 -

Sierra Honda responded

Thank you for letting us know your vehicle's appointment was handled seamlessly by the Sierra Honda team. We hope you won't hesitate to reach out when we may be of service to you again.

March 03, 2025

Service was very good and the car was done when they said it would be done More

by TRAVIS.JOANNE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Tam
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Mar 03, 2025 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Travis! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

March 03, 2025

Excellent customer service and keeping me up to speed on what is happening with my car maintenance and service. More

by CCAMACHO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Mar 03, 2025 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

March 02, 2025

Kevin is great. He is very professional and a genuinely nice guy, i had a geat experience. More

by KATHRYNHGUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Sierra Honda responded

Thank you, Kathryn! We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

March 02, 2025

Quick and excellent service. Adam was great and very efficient,. I would highly recommend Sierra Honda in a heartbeat. More

by PTRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Adam's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

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