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Sierra Honda - Service Center

Monrovia, CA

4.9
391 Reviews

391 Reviews of Sierra Honda - Service Center

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August 19, 2022

Kevin Eng did an excellent job. Very courteous, very professional and very helpful. I felt very happy that Kevin was assigned as my service Rep. More

by ptaglioretti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this wonderful review! We are pleased that he could get you and your automotive needs taken care of! He will be delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

August 18, 2022

For my first visit to the service dept for the A1 service on my 2022 Civic my experience was great. I received Excellent customer service, an expeditious appointment, and a fair price. More

by dooplawnshay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Sierra Honda responded

Thank you for sharing this positive review! We are so glad that we had the opportunity to work with you! Offering top-notch service and deals is always our goal, and we will surely provide you with nothing less in the future!

August 17, 2022

Tina Ming was awesome. She was so friendly, funny and professional. Our car was being serviced and she said that it would take a few hours, got us a Lyft and suggested that More

by jahmairi.sainz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Aug 18, 2022 -

Sierra Honda responded

Thank you for leaving Tina this excellent review! We are delighted to hear that she took great care of you and ensured that your experience went as seamlessly as possible! Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

August 16, 2022

Service was excellent. Staff were friendly, very accommodating due to high volume of cars. It's experiences like this that I return to this dealer for service. More

by Sovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Aug 16, 2022 -

Sovan responded

Thanks again for your great service!

Aug 18, 2022 -

Sierra Honda responded

Thank you for confiding in our dealership with your automotive needs! We are so appreciative of the opportunity to serve you. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

August 11, 2022

Sierra Honda of Monrovia provides good service at fair prices. What I really like is that my car was service as I expected and returned to me within 2 hours. Adam is very conscientious and caring when he More

by jim.maslowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Sierra Honda responded

Jim, We appreciate your business and your feedback. We are happy to hear that Adam provided you with great care throughout your visit. Please feel free to give us a call if you ever have any further questions or concerns.

August 04, 2022

I had a pleasant experience at the service center with Tina. They found the problem and fixed it. More

by jeddieo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Aug 10, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are happy to hear that Tina could get your automotive needs taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 02, 2022

My Sierra Honda service writer, Kevin Eng, handled my 2020 Honda Odyssey service appointment with ease. Kevin gave me an accurate estimate, explained exactly which services would be performed, answered a More

by LilyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sierra Honda responded

Lily, Thank you so much for your wonderful review! It is our pleasure to serve you, and we are pleased that Kevin could get your automotive needs swiftly resolved. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future! Take care!

Aug 03, 2022 -

LilyS responded

It's easy to send a compliment well deserved. :-)

August 02, 2022

Kevin Eng was very helpful when I took my car in to get serviced. I was passed around from advisor to advisor until Kevin Eng was able to help me. Very polite and he knows his stuff. He takes the time to e More

by annamckenna1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sierra Honda responded

Anna, Thank you for leaving Kevin this excellent review! We are so glad that he could be of assistance to you, and he will be delighted to know how greatly you value his efforts! Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to let us know how Kevin and the team may serve you again!

August 01, 2022

Thank you Yessi Perez you were very helpful. Thanks for making sure the repairs were done. More

by enriquelopezzepeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Aug 03, 2022 -

Sierra Honda responded

Enrique, Thank you for leaving Yessi this positive review! We are pleased that she could be of assistance to you and get you and your needs thoroughly resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may he[p you with!

August 01, 2022

My salesman was Jose Chichipa. He was great. He had a great attitude, very professional and answered all my questions. He was concerned about my needs in purchasing a vehicle and I More

by bruins2016
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Chichipa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sierra Honda responded

Thank you for taking the time to leave us this 5-star review! We are pleased that Jose and the team could get you and your needs taken care of- throughout the entirety of this experience. We greatly appreciate the opportunity to do business with you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

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