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Sierra Honda - Service Center

Monrovia, CA

4.8
633 Reviews

633 Reviews of Sierra Honda - Service Center

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September 21, 2024

Quick service and courteous staff. Kevin explained all the details and was prompt in completion of service More

by madhavv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin and the team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

September 21, 2024

Excellent customer service. Honda Service Technician Billy Tam was very patient and knowledgeable. He explained all the work to be done on my car and was very detail oriented. More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Sep 23, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Billy provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

September 21, 2024

Estuvo muy bueno y me ayudaron con todo de mi auto Srta Yessi Gracias fantastico More

by EVAHUATAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Srta Yessi
Sep 23, 2024 -

Sierra Honda responded

¡Gracias por informarnos que Yessi hizo un gran trabajo! Hacer que sus visitas de servicio sean convenientes y exhaustivas es nuestro principal prioridades. ¡Esperamos hacer lo mismo en su próxima visita!

September 20, 2024

He is an excellent service provider because he cares about his customers and ensures the right maintenance is done. He always goes the extra mile for me. He is what gives Sierra Honda a good name. More

by FROMKIMA7.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Sierra Honda responded

Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

September 20, 2024

the experience of having my car repair was good. Billy was able to get me in right away once the car was towed to the dealership. repairs were completed the next day. More

by NADIAMAZ02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 23, 2024 -

Sierra Honda responded

Nadia, thank you for taking a moment to share positive feedback on Billy. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

September 19, 2024

Sierra Honda Service consistently provides accurate estimates, offers and honors discount coupons, and they always stick to their promised completion times. More

by BRAINTACOMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi Perez
Sep 19, 2024 -

BRAINTACOMUSIC responded

Yessi Perez provided 5-Star Service for me and my Honda Accord at Sierra Honda. She was polite, knowledgeable, attentive to detail and extra requests, and had my car back to me by the promised time, all without issue. You can’t ask for better service than that! Looking forward to returning to Sierra Honda for my next scheduled service. A+++

Sep 20, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us about Yessi! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

September 19, 2024

Billy Tam went above what we expected from our visit. He was on tip of everything and explained everything to us. He deserves a raise for sure because he really represented the Honda Experience. More

by MOUCHXB360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Sep 19, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Billy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

September 19, 2024

Service was good. Everyone there was super helpful and nice. They even washed my car afterwards. They were done with my car when promised. More

by TIFFANYIM1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Tiffany! It is always our pleasure to get the work done in a timely manner so you can get back on the road. We'll see you next time!

September 18, 2024

I have always found employees at this location to be very friendly and accommodating with any concerns. More

by JOJOHOCHSTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team does for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the best service!

September 18, 2024

very professional, super friendly and Adam listen to my request very well, highly recommend to all More

by ALEUNG0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Sierra Honda responded

We're happy Adam's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

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