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Sierra Honda - Service Center

Monrovia, CA

4.8
985 Reviews

985 Reviews of Sierra Honda - Service Center

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March 30, 2025

It was a good experience, took a little longer than they told me it would. But at least they fixed all the recalls on my car. They were nice. It was fine. Next time I’ll take them up on their uber offer hom More

by rrodriguez7687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Angel.
Mar 31, 2025 -

Sierra Honda responded

We're glad your vehicle's recalls were handled with great care by the Sierra Honda service team, and we sincerely appreciate your patience during the work. Please come see us again some day!

March 29, 2025

I recently took my vehicle in for maintenance and the experience was excellent from start to finish. The staff was professional, welcoming, and efficient, ensuring that everything was taken care of smoot More

by UNIQUEJESS1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Pastor
Mar 31, 2025 -

Sierra Honda responded

Jess, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

March 29, 2025

Kevin is helpful and a thorough service staff. He explained the problems with my car and also communicated well. I appreciate his help and honesty. More

by sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

March 28, 2025

Billy always does an amazing job in ensuring everything is taken care of. Highly Recommend. More

by tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Mar 31, 2025 -

Sierra Honda responded

Tyler, we're pleased you had another great service experience with us, and that Billy made sure yourvehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

March 28, 2025

Great service by friendly knowledgeable people, great experience Highly recommended visit you won’t regret the experience More

by RVEGA6
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen in sales amazing person
Mar 31, 2025 -

Sierra Honda responded

We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

March 27, 2025

Always a pleasure working with Sierra Honda as they always take great care of me. Honest and hard working and friendly and prompt. More

by jbsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Sierra Honda responded

Thanks for the love, JBSF! We're thrilled you always enjoy working with the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

March 27, 2025

If I could give less than one star I would. I scheduled a service appointment and requested that my alarm be deactivated as it frequently goes off. They couldn’t do the alarm that day after all More

by karendrylie57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above. Billy wrote up the service, Yessie and John the service manager were all involved.
Mar 28, 2025 -

Sierra Honda responded

Karen, I'm very sorry we let you down. Please contact me directly either by my email or my office line and allow me to give your concerns the attention they deserve. I do appreciate your feedback, and hope to get this resolved for you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

March 27, 2025

Very happy with the service provided and excellent customer service. I would recommend this dealer to anybody. More

by GABRIEL_GUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi Perez
Mar 31, 2025 -

Sierra Honda responded

Hi, Gabriel! We're glad your appointment was handled seamlessly by Yessi and the Sierra Honda team. We hope you won't hesitate to reach out when we may be of service to you again.

March 26, 2025

Good service and finish the job earlier than promise time. Now my car is very smooth More

by FORTUNEGRACE88
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Sierra Honda responded

We're so pleased to hear that! Your vehicle's smoothness and reliability is the result of the pride we take in our craftsmanship and customer support. We sincerely appreciate your trust in our team!

March 26, 2025

It was very clean and peaceful. I didn’t have an appointment for an oil change but they were able to fit me in and finish in a timely manner. Great service by the man who helped us More

by CHOPPEMAUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 27, 2025 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

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