Back

Sierra Honda - Service Center

Monrovia, CA

4.8
653 Reviews

653 Reviews of Sierra Honda - Service Center

Sort by
July 25, 2024

Service advisor Yessi (Jessie) is excellent, caring, goes over and beyond for her customers. Monrovia Honda has served our needs well than other Honda dealers. More

by ramon-corrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi or Jessi in Seevice is fantastic! Thank you!!
Jul 25, 2024 -

Sierra Honda responded

Ramon, We are grateful for you leaving Yessi this exceptional review! We are thrilled to hear that Yessi took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was excellent, caring and goes over and beyond for you. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 25, 2024

Great service! Yessi is the best, she always makes sure to streamline the process as well as keeping me informed. Thank you for always making it easy! More

by cisneros.brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jul 29, 2024 -

Sierra Honda responded

Brandon, thank you for taking a moment to share positive feedback on Yessi. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 25, 2024

Good customer service I think is good ok ok ok ok ok ok ok ok ok More

by CANDICELUI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Sierra Honda responded

Candice, Providing good and efficient service is so important to us here at Sierra Honda and we are glad that our teams efforts could meet your satisfaction! We wish you safe travels until we meet again!

July 24, 2024

Adam was very pleasant and informative. He followed through, and was true to his word. More

by mjlevinson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Sierra Honda responded

We are grateful for you leaving Adam this flawless review! We are thrilled to hear that Adam took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was very pleasant and informative. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 24, 2024

Good dealership with outstanding customer service. The facilities are in need of upgrade and are definitely too small. More

by charles.montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Sierra Honda responded

Charles, Thank you for leaving us this terrific review! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they provided you with outstanding service. We will take your feedback into consideration thanks! Please do not hesitate to let us know how we may be of further service to you.

July 23, 2024

very very very very very very very very very well and thank all of them, More

by yixing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yessi
Jul 23, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 23, 2024

Yessie is amazing and I was sent a survey and her name wasn't on the list! My last two services that I've had at SIERRA HONDA, were handled by the amazing YESSIE PEREZ. Her customer service is top More

by mscocoredbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessie Perez
Jul 23, 2024 -

Sierra Honda responded

That's great to hear, Ms. Coco! We're always striving to give our customers the best experience possible. Thanks for letting us know how pleased you were with the amazing service Yessi provided for you.

July 23, 2024

Yessie was super amazing and helped relieve my stress regarding an issue. Yessie went above and beyond. I was very hesitant at 1st because I don't like having to learn a new SERVICE ADVISOR! Well Yeasi More

by mscocoredbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessie Perez
Jul 23, 2024 -

Sierra Honda responded

Ms. Coco, thank you for reporting on the exceptional work Yessi and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for always choosing Sierra Honda!

July 22, 2024

great service personnel all worked well. waiting room can be a bit more customer friendly. ride back home very good and quick More

by arttalavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sierra Honda responded

We appreciate your kind feedback on working with our service team, and we've also noted your critique. Rest assured we have plans in the near future to provide our guests with a new and improved experience here at Sierra Honda that will be sure to address your concerns. Thank your for choosing Sierra Honda for your automotive needs!

July 22, 2024

Quick and easy service. The service advisor did not try to push maintenance that wasn’t required. Staff was friendly and courteous throughout the entire process. More

by SAKO887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
Jul 22, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

...
19
...