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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,076 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,076 reviews

March 19, 2025

I had to call Honda Care to get my car covered on the warranty. After taking my car 3 times it finally got fixed. Well not my window that randomly goes back down on its own. More

by MARIAANDKIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Mar 20, 2025 -

Sierra Honda responded

We're sorry to hear about your vehicle's repairs that took longer than expected. We always strive to make warranty services as smooth as possible, but we understand how inconvenient multiple visits can be. If you're still experiencing issues with your window, please reach out to us so we can take another look. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

March 18, 2025

Very quick and professional. Angel helped out with the paperwork and everything was easy and smooth. More

by dangtrent524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Mar 18, 2025 -

Sierra Honda responded

Thank you for letting us know your Honda's appointment was handled seamlessly by Angel and the Sierra Honda team. We hope you won't hesitate to reach out when we may be of service to you again.

March 17, 2025

There are no words to describe this person and why sierra dealer still keeps this ???? More

by Dunlap
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Preston Han
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Sierra Honda responded

We're very sorry to know you did not have a great experience with our dealership team. In the interest of understanding your perspective, please get in touch with me when you have a moment. I'd be happy to review your concerns with you, and find out how we can help. Thank you. Armando Valdez General Sales Manager Sierra Honda avaldez@sierracars.com

March 16, 2025

Your service on a prior Honda drew us to your sales department. Yeri Garcia gave us 5 star treatment when he sold us our Honda Accord Hybrid. Why isn't he listed? The finance department rep was insuffe More

by Rita88
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yeri Garcia. 5 Stars
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Mar 18, 2025 -

Sierra Honda responded

Rita, thank you for your feedback on Yeri and for recommending his expertise to others. We really appreciate it. I'm sorry your experience with our finance team did not go as smoothly, and I'd be open to discussing that with you if you would care to reach out to me at your convenience. I look forward to hearing from you. Armando Valdez General Sales Manager Sierra Honda avaldez@sierracars.com

March 16, 2025

Service was courteous and helpful. However, times and estimated times can be better communicated. This last time, it didn’t take long. More

by jduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

March 16, 2025

Give Kevin a raise! He's your most valuable employee! Really. He deserves it. :) Yes! More

by MRZERNOW
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Sierra Honda responded

Thank you for recognizing Kevin's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Kevin and the Sierra Honda team may serve you.

March 16, 2025

Service representative polite and informative describing assessment of problem assessment, possible alternative solutions and open discussion of payment options. More

by marympeters
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 18, 2025 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with us, Mary! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

March 15, 2025

Very good service department. They handled a recall quickly and courteously. I'm happy to recommend them. Ask for Adam! More

by efidell
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Sierra Honda responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Adam's expertise. Please come see us again some day!

March 15, 2025

Kevin is main reason I keep returning to Sierra Honda for service. He is always courteous and professional and truly listens to your concerns. More

by rosannamoreland
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Sierra Honda responded

Rosanna, that's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

March 14, 2025

Sierra Honda is a great dealership. First it’s close to my house and very reliable. Most of all great Customer Service More

by AMAZENGRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Sierra Honda responded

We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

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