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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,676 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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1450 S. Shamrock Ave

Monrovia, CA

91016

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Showing 1,676 reviews

July 23, 2024

very very very very very very very very very well and thank all of them， More

by yixing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yessi
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Jul 23, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 23, 2024

Yessie is amazing and I was sent a survey and her name wasn't on the list! My last two services that I've had at SIERRA HONDA, were handled by the amazing YESSIE PEREZ. Her customer service is top More

by mscocoredbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessie Perez
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Jul 23, 2024 -

Sierra Honda responded

That's great to hear, Ms. Coco! We're always striving to give our customers the best experience possible. Thanks for letting us know how pleased you were with the amazing service Yessi provided for you.

July 23, 2024

Yessie was super amazing and helped relieve my stress regarding an issue. Yessie went above and beyond. I was very hesitant at 1st because I don't like having to learn a new SERVICE ADVISOR! Well Yeasi More

by mscocoredbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessie Perez
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Jul 23, 2024 -

Sierra Honda responded

Ms. Coco, thank you for reporting on the exceptional work Yessi and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for always choosing Sierra Honda!

July 22, 2024

Quick and easy service. The service advisor did not try to push maintenance that wasn’t required. Staff was friendly and courteous throughout the entire process. More

by SAKO887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
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Jul 22, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

July 22, 2024

great service personnel all worked well. waiting room can be a bit more customer friendly. ride back home very good and quick More

by arttalavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Sierra Honda responded

We appreciate your kind feedback on working with our service team, and we've also noted your critique. Rest assured we have plans in the near future to provide our guests with a new and improved experience here at Sierra Honda that will be sure to address your concerns. Thank your for choosing Sierra Honda for your automotive needs!

July 21, 2024

Kevin is always fantastic--my family has been working with him for years and I don't trust anyone else to service my car. He always explains things well and the work is done quickly. More

by Connor S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Sierra Honda responded

Connor, thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. Thanks so much for your continued business!

July 21, 2024

Good service the advisor explaining to me about my problem very well and close to my house. More

by REYES_ROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Yessi Perez
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Jul 22, 2024 -

Sierra Honda responded

Reyes, thank you for your trust in our service team! We're happy to have provided you with a thorough and convenient visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

July 20, 2024

Yessi provided excellent customer service. The underbody engine cover was damaged on my vehicle. The service department was able to get back on the road in a timely manner. More

by ALANROMANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Jul 22, 2024 -

Sierra Honda responded

Alan, thanks for taking the time to review your service experience! We're happy Yessi handled your visit with great care and got you safely back on the road in a timely manner. Safe travels until next time!

July 20, 2024

Great service all around. My car was serviced in a timely manner. The rep was so informative. More

by mdina02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you were with our efficient and accommodating service team. We wish you pleasant travels until we may be of service to you again!

July 20, 2024

Friendly and respectful,helpful wonderful I will be back soon and will give a gift More

by PAULINE_TITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Sierra Honda responded

Thank you for telling us why you liked this visit, Pauline! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

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