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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
3,063 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 3,063 reviews

June 22, 2024

Great service experience . Robert was cordial, efficient and knowledgeable. My first experience at this dealer. I will strongly recommend. More

by PROREDINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 24, 2024 -

Sierra Honda responded

Thank you for taking a moment to share positive feedback on Robert. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

June 21, 2024

Happy with my new car and sales department. Only complaint: The process took too long! More

by FLORES_FIVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehrdrad Saatara, Anthony Rodriguez
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Jun 24, 2024 -

Sierra Honda responded

Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly appreciate your patience during the process, and hope you enjoy the new ride!

June 21, 2024

Great service even though it is pricy. Service is Guaranteed. They will also help you lift ride setups. More

by mechecita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jun 24, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

June 21, 2024

I was very impressed with the service I received at this dealer. They met me as I pulled in, and immediately knew what needed to be done. They were respectful and put me at ease. It was a stressful situatio More

by LESLIEGARRIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert 5 stars+
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Jun 24, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 21, 2024

Everyone was so helpful from Yessi to parts sales and management. Had my new key programmed and made me a happy customer. Thank you all. More

by DRCHALLITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
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Jun 21, 2024 -

Sierra Honda responded

We're glad Yessi and our service team made your day a little easier by being helpful and accommodating. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

June 20, 2024

Brandon Cisneros was very nice and quick with helping me out. He was so knowledgeable on the models I was interested in. I do not like having to deal with “the typical car salesman” trying to sell me the mo More

by AlyssaJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando
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Jun 20, 2024 -

Sierra Honda responded

Alyssa, thank you for sharing your experience with us! We're delighted Brandon handled your wishes with the utmost advocacy and grace. Congrats on the new pre-owned Honda! Here's wishing you all the best in your travels, from everyone at Sierra Honda!

June 19, 2024

This dealership is the best on the row of cars on central avenue in Monrovia.Calif More

by EMILE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Sierra Honda responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

June 19, 2024

Yessie Perez was very helpful and very professional in handling my service needs. There’s a slight delay but it was well explained the reason why. She provided me a Lyft service to and from the dealership More

by ERNIEARCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessie Perez
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Jun 19, 2024 -

Sierra Honda responded

Thank you for telling us why you liked working with Yessi! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service.

June 19, 2024

Always feel taken care of. Always feel satisfied and great customer care. Keep it up. Thank you. More

by SREIMERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

June 18, 2024

I felt played and I got a bad deal never recommending this place . I feel they were pulling a fast one over me More

by girlbottler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Li, Eddie Haro
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Jun 18, 2024 -

Sierra Honda responded

Your satisfaction is our top priority, and we regret that this transaction did not meet your expectations. I know there was a temporary misunderstanding at one point, but when this was resolved, we were under the impression you were satisfied. I will be reaching out to you to discuss the details. Thank you for your feedback. Armando Valdez General Sales Manager avaldez@sierracars.com

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