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Sierra Honda

Monrovia, CA

4.8
1,944 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,944 reviews

February 20, 2020

We were very pleased with the Honda Fit we bought. George was very helpful through the whole process. We’re glad we decided to go to this location. More

by joannabz
Recommend Dealer
Yes
Employees Worked With
Miguel Llamas, George Lin
February 18, 2020

Excellent Thanks Brandon Cisneros for upholding the premiere outstanding customer service which Sierra Honda has given me and my family through the years. My f More

by roglangit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fong, Tina Ming
Feb 19, 2020 -

Sierra Honda responded

Hi Roglangit - Thanks so much for taking the time to leave us this great review, and thank you for letting us know how pleased you were with Brandon and his excellent service. We're grateful to have him on our team! Thank you for the 30 years of loyalty from you and your family. Steve Fong, Tina Ming and Ellen are all still with us, just managing different positions within the Sierra Family. We look forward to seeing you in the near future! Thank you for the review, again. Take care.

February 18, 2020

I was very satisfied with the service as the person I was working with is very professional and was great person in helping me purchase my vehicle, in which I was pleased with my purchase! More

by joechang28
Recommend Dealer
Yes
Employees Worked With
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Sierra Honda responded

Hi Joe Chang28 - Thanks so much for the five stars! Congrats on the recent purchase of your vehicle. We hope to see you in the future for your service needs on your Honda! Thanks again for the review!

February 17, 2020

Customer service here so bad. No respond when needed question. Just bad customer service. Call the sale agent but no respond. Need to exchange different vehicles because I think they give me a test driv More

by lly282828
Recommend Dealer
No
Employees Worked With
Charlie Li
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Matsumoto
Feb 19, 2020 -

Sierra Honda responded

Hi there! We're disappointed to see you didn't have the quality experience we strive to provide for all of our customers. Have you been able to get this issue resolved? I'd like to help you if possible. Thank you.

February 13, 2020

They were really easy to work with. Dave Kirby was very friendly and accommodating. I will buy from honda monrovia again in the future. -carla More

by Carla Ord
Recommend Dealer
Yes
Employees Worked With
David Kirby was excellent! , Tony Rodriguez
Feb 19, 2020 -

Sierra Honda responded

Thanks, Carla for providing your feedback. Thank you for choosing Sierra! :) We can't wait to be of service again. All the best.

February 12, 2020

Friendly sales team and great service department I worked with Richard to purchase my 2019 Honda Odessey and he was knowledgeable and to took his time to explain all the features. I also had to take More

by aeoalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Lopez, John Ruiz, Richard Jaturongpanich
Feb 19, 2020 -

Sierra Honda responded

Thank you for the raving reviews on our team and dealership! We're so pleased to know that you had a wonderful experience here at Sierra. Also, thank you for the recommendation. We look forward to seeing you around.

February 04, 2020

Sierra came in at a competitive price, but what really sealed the deal was the outstanding service from Richard. He took the time to thoughtfully and comprehensively answer our barrage of questions. He wa More

by MT25
Recommend Dealer
Yes
Employees Worked With
Richard Jaturongpanich
Feb 19, 2020 -

Sierra Honda responded

Hello! Thank you for sharing your experience, and for letting us know of the outstanding service that Richard provided you with. Our team members strive to provide quality experiences for all of our customers. Glad to know that you and your family were satisfied with your overall car buying experience here at Sierra.

February 03, 2020

We had an amazing experience purchasing our Accord with the help of Saul. He was amazing and explained every detail with such precision and we look forward to coming back to him in the future to purchase a More

by anajoejoe
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Sierra Honda responded

Hi there! Thank you for taking the time to leave us this review. Saul can speak to any car and is such an amazing team member, and we're grateful to have him on our team! Thank you for choosing Sierra and we hope to see you in the future when your car is ready for service. Thanks again.

January 28, 2020

The buying experience was informative and prompt. Richard, our sales representative, was informative. He helped us choose the car to our liking. This dealership was willing to deal. They listened t More

by gardikas47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cha, Tony Rodriguez, Richard Jaturongpanich
Feb 19, 2020 -

Sierra Honda responded

Thanks to you and Paul for choosing Sierra! We also want to thank you for the great feedback. We hope you're enjoying your new vehicle and we look forward to be of service to you in the near future.

January 27, 2020

Happy owner of an HR-V Dealing with David Kirby was the best car purchasing experience I have ever had. Based upon prior car purchases, I was expecting a lot of "back and fo More

by the-moose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kirby
Jan 27, 2020 -

Sierra Honda responded

Congrats on your new HR-V! Love when a deal is done efficiently and with excellent customer service. We're glad to know that David Kirby was of great assistance to you. We look forward to seeing you around.

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