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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,547 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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1450 S. Shamrock Ave

Monrovia, CA

91016

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Showing 1,547 reviews

August 20, 2024

I was helped by Yessi and she was amazing! She took the time to explain the whole service process and what I could expect. I love that they offer a complimentary Lyft ride to take you home whi More

by JENNTSENGX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Aug 22, 2024 -

Sierra Honda responded

Jenn, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Yessi's expertise. Please come see us again some day!

August 20, 2024

Friendly staff. Always feel welcomed. And nice wait area. Always love coming here. Genuine pleasure. More

by BRITNEYMPONTIKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit, Britney! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 19, 2024

One of the reasons I am sticking with a Honda car is their good service through Kevin Eng. This man consistently delivers great work and provides good recommendations for your car. Also, he’s pushy and More

by OA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Kevin was convenient and straight-forward. See you next time!

August 19, 2024

Showed Great customer service, he’s very knowledgeable and professional, respectful person. Worked fast enough so I didn’t have to stay long. More

by MICHELLE_B91104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Michelle, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

August 19, 2024

Friendly staff. Complete evaluation reviewed. I like the use of Lyft for shuttling clients to and from the dealership. More

by THTACATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Aug 20, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 18, 2024

Everything was great good service employees are very helpful on everything good job keep up the good work More

by aurelio.salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name
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Aug 20, 2024 -

Sierra Honda responded

Aurelio, thank you for taking a moment to share positive feedback on this experience. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

August 18, 2024

He is great. He always recommends necessary repairs. That’s why when I make an appointment. I always choose Kevin More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Karen, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin provided you with all the insight you needed to make this a positive experience. We're happy to be of service!

August 17, 2024

Brought the car in for air conditioner. Things keep breaking since initial repair and now I have another problem. I didn't have all of these problems before I brought the car in. Now I'm af More

by MAETTENHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these employees listed
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Aug 19, 2024 -

Sierra Honda responded

Thank you for taking a moment to let us know about your concerns. I want to apologize for the issues you've faced thus far, and express my intention to assist you in any way I can. Please contact me directly at your convenience so that I can begin working on a resolution for you and your vehicle. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

August 17, 2024

Working with Kevin was great. He communicated well with me. Constant status updates my car. Rental car process was also easy. More

by CHRISARIAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Chris, thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

August 17, 2024

Billy was super friendly and helpful and my car was ready when he said it would be. More

by lauraljohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy ?
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Aug 20, 2024 -

Sierra Honda responded

Laura, thanks for letting us know how pleased you were with the convenience of this service visit with Billy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

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