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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,547 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,547 reviews

November 26, 2025

Service Rep Yessi P was exceptional, courteous and professional. She communicated through out my visit. More

by JD32UNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YESSI, PEREZ
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November 25, 2025

The service writer did not contact me when my car was finished. I had to wait until she was back at her desk and ask her. Very disappointed. More

by aesrls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yassi
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November 25, 2025

Sierra Honda has been very professional, organized, reliable and they seem to be very competent technically. More

by Steve Bucksbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez - 5 stars
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November 25, 2025

Overall, my experience at Sierra Honda was positive. The service advisor, Adam was very honest, friendly and has a welcoming tone. I havent noticed anything wrong yet but the peace of mind that Adam gav More

by JVSABTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 24, 2025

I called Sierra Honda and was put in contact with Vincent. Vincent promptly helped me find what I was looking for (black CRV HYB Sport L) at the price I wanted to make the deal. I drove 80 miles sinc More

by SSHULEIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Sierra Honda responded

Thanks for driving 80 miles to Sierra Honda, we really appreciate it! Vincent is fantastic, and we're so glad he found you that black CR-V Hybrid Sport L at the price you wanted. Having a backup car ready and everything clean and set to go shows how much he cares. Thanks for the shout-out to Vincent!

November 24, 2025

Everything went well with Vincent and the dealership. . Thank you for working with us and our needs. More

by JJ.GARCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Sierra Honda responded

We appreciate your feedback about Vincent and your experience at our dealership. Thank you for allowing us to work with you and meet your needs. We look forward to serving you again.

November 24, 2025

They gave me one price for my trade last week and then when I was an hour into my purchase, reduced that. Not happy. Also, the whole process takes way too long and there are simply too many people invo More

by bill.joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Del Rio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Zheng
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Sierra Honda responded

Bill, Thank you for sharing your feedback and for recognizing Elias Martinez's service. We're sorry to hear about the frustration you experienced with the trade-in value changing during your visit and the delays throughout the process. We understand how important transparency and efficiency are, and we'd like to discuss this further with you. Please contact our management team directly so we can better understand what happened and address your concerns.

November 24, 2025

Vincent was great. He went above and beyond helping me get the car that I love. More

by Kaiea.nakamura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Sierra Honda responded

Kaiea, Thank you for recognizing Vincent's excellent service. We're pleased to hear he went above and beyond to help you find the car you love. We appreciate your business.

November 23, 2025

Billy Tam make my service experience feel’s valued and welcomed. I would definitely come back just to see him! More

by jlaw.8.hu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Nov 24, 2025 -

Sierra Honda responded

We appreciate your recognition of Billy Tam's service. His ability to make you feel valued and welcomed reflects the customer care we strive to provide. Thank you for your loyalty, and we look forward to Billy assisting you on your next visit.

November 21, 2025

The experience was smooth, the advisor Kevin was very responsive and over delivered in every way! Thank you Kevin! More

by KOSHEA427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

Sierra Honda responded

Thank you for sharing your experience with Kevin. We're pleased to hear that he was very responsive and over-delivered in every way, resulting in a smooth experience. His dedication to exceeding expectations reflects the customer service we strive to provide. We appreciate your recognition and look forward to serving you again.

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