Shottenkirk Honda of Cartersville

The service department is excellent at handling. maintenance on your vehicle and service. Thank you John and staff for taking care of us! maintenance on your vehicle and service. Thank you John and staff for taking care of us! More

The experience I had was refreshing. I checked in my vehicle, had a seat in the lounge, and my SUV was ready before I knew it. I only had to have a four-wheel alignment on my Honda CRV, I checked in my vehicle, had a seat in the lounge, and my SUV was ready before I knew it. I only had to have a four-wheel alignment on my Honda CRV, which has all-wheel drive. Richie, the service tech, is great. He communicated well with me and showed me some things about my vehicle that I was unaware of. I say this until I'm blue in the face. Customer Service is king! More

I will recommend Shottenkirk to anyone. We had an overall good experience. Especially our salesperson. He provided all the information we needed to make an informed decision. We had an overall good experience. Especially our salesperson. He provided all the information we needed to make an informed decision. More

Had Oil & Filter changed & Tires rotated & also had a recall completed today. Everything was done in a timely manner. recall completed today. Everything was done in a timely manner. More

I had to bring my car to them unexpectedly as I was having a problem with the lights on the dash, I didn't have an appointment, but they joyfully went ahead and looked at my car and had me on my way. T having a problem with the lights on the dash, I didn't have an appointment, but they joyfully went ahead and looked at my car and had me on my way. Thank you, Shottenkirk, for getting me in and out and on my way. More

My experience was great and that's all I have to say about that thanks. about that thanks. More

Kevin is great to deal with. His experience makes for a very pleasant service visit. We will continue to use Shottenkirk Honda because of Kevin and the level of service we receiv His experience makes for a very pleasant service visit. We will continue to use Shottenkirk Honda because of Kevin and the level of service we receive. More

I had an appointment at 10:45 and I left 12:15 after getting my car looks at for an issue I’m having. I didn’t anticipate the very expensive quote , but I appreciate the look over of my vehicle. I only getting my car looks at for an issue I’m having. I didn’t anticipate the very expensive quote , but I appreciate the look over of my vehicle. I only had 2 issues 1.). I did not understand the extra fees added to my bill for $ 16.50 misc. charge and another $ 5.48 charge for a serv fee on my credit card. 2.) I really did not appreciate the large grease footprints on the carpet mat in my vehicle. This will take a good amount of scrubbing to come clean. ( I took a photo and will email the service dept manager) More

This service team is top notch! They have great attitudes. Their customer service and communication was impressive. They got recalls and service done as promised. Best service depar They have great attitudes. Their customer service and communication was impressive. They got recalls and service done as promised. Best service department experience I've ever had! More

We have a Honda dealership less than three miles from our house. But, we are willing to drive to Shottenkirk BECAUSE of the fabulous guidance we receive from Kevin Etters. He tells it like it is…what needs house. But, we are willing to drive to Shottenkirk BECAUSE of the fabulous guidance we receive from Kevin Etters. He tells it like it is…what needs to be replaced now and what can be repaired in the future. Kevin has been our car’s service advisor for most of her 335,500 miles. We take her on trips knowing that she has been carefully screened for anything that would cause a problem on the road. More