Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
432 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 2 mos

4.9

432 Reviews

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432 Reviews of Jordan Waters

October 29, 2026

Dealership Rating
Employee Rating

I want to recognize Jordan Waters ~ in customer service. She is amazing. She goes out of her way to fix my problems, explains everything clearly, and follows through on what she says she will do. I have h More

by Michellevaughn1966
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 30, 2026

Shottenkirk Honda of Cartersville responded

Your recognition of Jordan’s clear explanations and dependable follow through means a great deal to our team. We’re glad her help with your BMW 320 has restored your confidence in auto service after disappointing past experiences.

October 14, 2026

Dealership Rating
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I’ve been coming to this location to get my car repaired for years now I just had my starter replaced and it worked so much better now I could tell that there was something going on and I did bring it up to More

by Mindy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richie Goetz, Kevin Etters

Oct 14, 2026

Shottenkirk Honda of Cartersville responded

Knowing that the starter replacement restored smooth performance in your Honda Accord is rewarding. Our service department is pleased we could use genuine Honda parts and offer recommendations to help keep you safe on the road. Your continued trust over the years means a great deal to us.

September 24, 2026

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Love Tyler Bone, Jordan & all my heroes in service dept. Shottenkirk Honda is the best More

by MICHELE_LONGMAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Watkins

Sep 24, 2026

Shottenkirk Honda of Cartersville responded

Hearing that Jordan and our service team felt like heroes means a lot to us. We’re honored to care for your Honda CR-V and that you consider our service department the best.

September 12, 2026

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Took care of it all. Software updates. Oil change, rotate and recalls. Very good service. More

by brianmissig
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2026

Shottenkirk Honda of Cartersville responded

Knowing the software updates, oil change, tire rotation, and recall service felt seamless is rewarding. Your praise of our service on your CR-V Hybrid means a lot to our team.

September 10, 2026

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The service was timely and I am completely satisfied! I will return for future auto service . More

by W.ralph.james
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Shottenkirk Honda of Cartersville responded

Your kind words about our timely service mean a lot to our service department. We’re ready anytime your Passport needs service again.

September 03, 2026

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I LOVE this service department! Kevin and the Team handled my car fast, easy and clean … it was yet another great experience! (PS: all I needed was an oil change … and yet I st More

by RICKMAGES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Heaton, Richie Goetz, Kevin Etters , Tyler Bone … he has been a partner on car stuff for YEARS!

Sep 03, 2026

Shottenkirk Honda of Cartersville responded

It’s rewarding to know you choose to travel 100 miles for the service on your Honda Accord. Kevin and our service team are pleased we could complete your oil change quickly, easily, and thoroughly.

August 25, 2026

Dealership Rating
Employee Rating

Staff is always friendly. Ginger, Jordan and a man have always been good to keep me updated. More

by Ovanleyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters , Ginger

Aug 25, 2026

Shottenkirk Honda of Cartersville responded

Clear communication is at the heart of how our service team operates. Jordan is pleased he could keep you updated, and knowing you found our staff friendly during service on your Honda Accord means a lot to us.

August 25, 2026

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Service department managed by Tyler and John is no doubt one of the top service centers in any dealership. I rate them a AA++. I purchased all my vehicles from Shottenkirk because of their service and Joh More

by jdaveb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Heaton

Aug 25, 2026

Shottenkirk Honda of Cartersville responded

Hearing you consider our service department among the best is truly rewarding. Your AA++ rating and loyalty through multiple vehicle purchases mean a great deal to our team. John is grateful for your continued trust in caring for your Honda Pilot.

August 21, 2026

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Employee Rating

Working with Sampson has been a great experience. I appreciate his knowledge and helpful information. Everyone from the service department was also very helpful. I highly recommend this dealership More

by rjenlee11
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch, Sampson Salono

Aug 21, 2026

Shottenkirk Honda of Cartersville responded

Knowing that Sampson’s expertise and our service team’s support met your expectations is rewarding. Your recommendation of Sampson and our dealership means a lot to our team.

August 18, 2026

Dealership Rating
Employee Rating

Communicates from start of service request and post visit. Thorough inspection. Always receive parts and vehicle updates. Friendly staff. Helps maintain my car’s performance. More

by chambersnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters , Ginger

Aug 18, 2026

Shottenkirk Honda of Cartersville responded

Honest communication is at the heart of how our service team operates. Knowing you appreciated our thorough inspections and timely parts and vehicle updates during the service on your Honda Accord means a lot to us. We’re glad our friendly staff could help keep your Accord performing at its best.

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