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Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville
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Jordan Waters

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
307 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

1 yr, 9 mos

4.9

307 Reviews

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307 Reviews of Jordan Waters

June 11, 2024

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Employee Rating

Service was good, no pushy service sales, in and out. Liked working with the women, thumbs up More

by LNWOM3
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Recommend Dealer
Yes

Other Employees Tagged: Ginger was very helpful also

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Jun 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jordan and Ginger and don't hesitate to let us know if we can be of further assistance.

June 05, 2024

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Employee Rating

Jordan was great all around, she always made sure I was informed through whole process. More

by KETCHE04
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Angie Angell

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Jun 06, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Jordan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

June 02, 2024

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The staff is always nice and professional. My preferred place to get service on my vehicle. More

by APBNCAIN
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Recommend Dealer
Yes
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Jun 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

June 01, 2024

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Employee Rating

Disappointed with the mechanics failure to reassemble air filter compartment after checking air filter. A routine glance would have prevented this careless oversight. Utilize dealership services for their ex More

by SORRENTBOB
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Recommend Dealer
Yes
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Jun 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Bob, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 28, 2024

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Employee Rating

I was able to get my issue resolved and my car passed the emissions test. More

by DVGAJADHAR
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell , Terry Ford

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May 30, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 24, 2024

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I am always treated with respect by very friendly and knowledgeable employees. Thank you for providing a pleasant environment for customers. More

by MELMER7782
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Recommend Dealer
Yes
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May 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 24, 2024

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Jordan was helpful & explained my service well. Thank you! Giving customers a timer is a bit weird & unnecessary though. More

by JCNREVELOS
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Recommend Dealer
Yes
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May 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2024

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Fantastic service from start to finish Always very thorough during inspections Always take care of my needs More

by CONNERM654
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Lewis, Tyler Bone, Angie Angell

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May 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

May 18, 2024

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Employee Rating

Excellent service, appreciate the support I received. Yes, I will be back for further service. More

by robertsjd37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Terry Ford

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May 20, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 14, 2024

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Employee Rating

Service area is wonderful. Tyler Bone and his team are great. I will return for more services. More

by BJONES
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Service Time
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Recommend Dealer
Yes
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May 14, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

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