John Heaton
John Heaton at Shottenkirk Honda of Cartersville

John Heaton

Assistance Service Manager

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
49 Reviews
4.9

49 Reviews

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49 Reviews of John Heaton

April 25, 2026

Dealership Rating
Employee Rating

Shottenkirk Honda of Cartersville has the best service department! Service advisor, Ginger, is very knowledgeable and stays on top of things!!! Brian, Master Mechanic, is the only person that works on my More

by PINK52
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ginger, Brian

Apr 25, 2026

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with our service department and for trusting us with your Honda Pilot. We’re glad to know our team kept you updated throughout the process.

April 20, 2026

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Employee Rating

Jordan waters did a wonderful job. The service team did a great job on repairing the multiple issues in a timely manner. Thanks again to the Honda team. More

by slwhittemore
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Recommend Dealer
Yes
Apr 21, 2026

Shottenkirk Honda of Cartersville responded

It’s great to hear Jordan and our service team took care of your Honda’s multiple repairs so quickly. Thank you for trusting us, and please let us know if there’s anything else we can do.

April 03, 2026

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The service department (John) ALWAYS provides excellent service!! John explains everything clearly and is always professional and knowledgeable. More

by PAULADLEO
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Recommend Dealer
Yes
Apr 03, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to know John provided professional and knowledgeable service for your Honda Pilot. We appreciate how his clear explanations made everything easy to understand. Thank you for sharing your experience.

March 06, 2026

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Tyler Bone and his staff do an excellent job. They are very dependable and have taken very good care of my CR-V. I’ve been using Shottenkirk for the last 8 years. More

by Rossrookies
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Recommend Dealer
Yes
Mar 07, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to hear that our team has consistently taken great care of your Honda CR-V. Serving you for the past eight years means a lot and keeps us motivated to deliver dependable service. Thank you for trusting us with your vehicle.

March 03, 2026

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As always John took care of everything and made sure I was getting the right Honda part. Great service!! More

by PAULADLEO
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the five-star review and for noting how John ensured you received the right Honda part for your Pilot. We appreciate the opportunity to serve you again.

January 24, 2026

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As always, service was good. John does a great job!! He is always professional and keeps me informed More

by PAULADLEO
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Recommend Dealer
Yes
Jan 24, 2026

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

January 03, 2026

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Clean, knowledgeable and professional. Good service and timely. John is the best and trustworthy.communication is great. More

by JERRYADAMS12
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2026

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

January 01, 2026

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John and Ritchie were awesome as usual. Got me in and out quickly! Ritchie went over everything that was done and what I needed to be aware of for my next visit. More

by PAULADLEO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richie Goetz

Jan 01, 2026

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

December 03, 2025

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I’ve been a customer of shottenkirk Honda for the last 15 years and I’ve never had a bad day there. More

by brenda.bumgarner50
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Recommend Dealer
Yes
Dec 03, 2025

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 13, 2025

Dealership Rating
Employee Rating

I recently had a service appointment at Shottenkirk of Cartersville. My work was done in an efficient, and timely manner…which I appreciate. Everyone was helpful, and courteous. More

by gp
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz, Kevin Etters , Ginger Chapman

Nov 13, 2025

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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