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Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
3,871 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,871 Reviews of Shottenkirk Honda of Cartersville - Service Center
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June 02, 2024
The staff is always nice and professional. My preferred place to get service on my vehicle. My preferred place to get service on my vehicle. More
by APBNCAIN
Verified CustomerEmployees Worked With
Helpful June 01, 2024
Excellent service and care from this dealership! We have been customers for 12 years and wouldn’t consider going anywhere else. We have been customers for 12 years and wouldn’t consider going anywhere else. More
by rbjeb84
Employees Worked With
June 01, 2024
The staff I dealt with were very professional and kind. They gave me all the information I needed and answered all my questions. The salesman, Dalton, was extremely helpful, and the finance person, Michae They gave me all the information I needed and answered all my questions. The salesman, Dalton, was extremely helpful, and the finance person, Michael, was very informative. More
by GRIFFITHTAMMY147
June 01, 2024
Disappointed with the mechanics failure to reassemble air filter compartment after checking air filter. A routine glance would have prevented this careless oversight. Utilize dealership services for their ex filter compartment after checking air filter. A routine glance would have prevented this careless oversight. Utilize dealership services for their expertise but it makes me question adequacy of services performed. More
by SORRENTBOB
Employees Worked With
May 30, 2024
Unfortunately my last visit was extremely disappointing and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dange and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dangerous. Its clear that proper precautions were not performed during the service. This kind of negligence puts customers safety at risk and its unacceptable for any professional service center to overlook such a critical detail. I expected much higher standard of service from Honda dealer at Cartersville but this incident has completely shattered my trust. I urge others to be cautions and consider other options when seeking vehicle care and maintenance. The most upsetting thing was no one from the dealer had the decency to call me back to apologize after I reported it. More
by CVVMORENO
May 30, 2024
So unsatisfied! The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You would think that a dealership would have access to everything they need to fix any problem they find in a vehicle, especially one purchased from them. They also sent me home with a missing lug nut on each wheel! Absolutely horrible service and substandard work! I will be taking my vehicle to real professionals from now on because I don’t feel safe driving it anymore after they’ve had their hands on it. More
by zvmiller89
Employees Worked With
May 30, 2024
Always excellent the stuff is so friendly! ! And I love the popcorn and the coffee 😊🤪 ! And I love the popcorn and the coffee 😊🤪 More
by Carmencacabelos
Employees Worked With
May 28, 2024
Kevin Etters and the tech who serviced our car were awesome! We bring our car to you because of Kevin’s expertise and since he has been our service advisor for most of the 328,000+miles. He tells us awesome! We bring our car to you because of Kevin’s expertise and since he has been our service advisor for most of the 328,000+miles. He tells us what concerns him, what needs to be repaired immediately, and how long we can wait to repair anything else the tech found. More
by g_hickman9850
Employees Worked With
Kevin Etters
