Angie Angell

Did NOT like the fact they tried to SNEAK in the gap insurance at the end. Very dirty insurance at the end. Very dirty More

by PAMELAKOUTAVAS01 Verified Customer Verified Customer

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Professional, courteous staff and modern, clean facilities with more than adequate accommodations in service department. facilities with more than adequate accommodations in service department. More

by MARKEL.GRAHAM Verified Customer Verified Customer

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Jordan was great all around, she always made sure I was informed through whole process. informed through whole process. More

by KETCHE04 Verified Customer Verified Customer

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Excellent service and care from this dealership! We have been customers for 12 years and wouldn’t consider going anywhere else. We have been customers for 12 years and wouldn’t consider going anywhere else. More

by rbjeb84 Verified Customer Verified Customer

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So unsatisfied! The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You would think that a dealership would have access to everything they need to fix any problem they find in a vehicle, especially one purchased from them. They also sent me home with a missing lug nut on each wheel! Absolutely horrible service and substandard work! I will be taking my vehicle to real professionals from now on because I don’t feel safe driving it anymore after they’ve had their hands on it. More

by zvmiller89 Verified Customer Verified Customer

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Unfortunately my last visit was extremely disappointing and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dange and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dangerous. Its clear that proper precautions were not performed during the service. This kind of negligence puts customers safety at risk and its unacceptable for any professional service center to overlook such a critical detail. I expected much higher standard of service from Honda dealer at Cartersville but this incident has completely shattered my trust. I urge others to be cautions and consider other options when seeking vehicle care and maintenance. The most upsetting thing was no one from the dealer had the decency to call me back to apologize after I reported it. More

by CVVMORENO Verified Customer Verified Customer

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I was able to get my issue resolved and my car passed the emissions test. emissions test. More

by DVGAJADHAR Verified Customer Verified Customer

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Angie was a very nice service rep. Made an appointment for an oil change and it took 2 1/2 hrs. Way too long for a simple oil and filter change. Made an appointment for an oil change and it took 2 1/2 hrs. Way too long for a simple oil and filter change. More

by RFOXAB4PJ Verified Customer Verified Customer

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It was very professional and service was done well in a very timely and good fashion. very timely and good fashion. More

by DEBBIE_MASTERS18 Verified Customer Verified Customer

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Always friendly and so helpful from the service center to the sale desk everyone is just awesome. I always have a good experience at Shottenkirk Honda Cartersville. Best of the best work here and I always hi the sale desk everyone is just awesome. I always have a good experience at Shottenkirk Honda Cartersville. Best of the best work here and I always highly recommend to others to come here. More

by FISCHER.KLUCAS Verified Customer Verified Customer

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