Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehy Lexus of Annapolis
Annapolis, MD
892 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
892 Reviews of Sheehy Lexus of Annapolis
May 11, 2017
Appreciate the discount but still pricey This suggestion may not be practical but I feel it's worth it. If someone drops off a Lexus for service a loaner is greatly appreciated but dealershi This suggestion may not be practical but I feel it's worth it. If someone drops off a Lexus for service a loaner is greatly appreciated but dealership has a choice opportunity here. Give a loaner vehicle that up is a step up in model or a different model altogether . The idea is to let them experience something they may buy next time around. Think about it. The customer might get exicited about a sporty model or a more luxurious model enough to think about it at trade in time. The loaner need not be brand new. It could be a couple years old but you would be planting a seed.by More
by paulm0609
Employees Worked With
Shae Cronin
May 11, 2017
Outstanding Service!! Outstanding service by the entire team. Barbara Hoban is as professional, customer service oriented and knowledgeable as anyone in the field. Michel Outstanding service by the entire team. Barbara Hoban is as professional, customer service oriented and knowledgeable as anyone in the field. Michele Mitchell is a pleasure to work with on financing and explaining everything re: the business aspects. And Kevin Johnson was equally outstanding on teaching us to use all the features of our new vehicle. We have been loyal Sheehy Lexus customers for the past 12 years. In all of our dealings with all their sales and maintenance services, we have never once been disappointed. More
by billymaryh
Employees Worked With
Kevin Johnson, Barbara Hoban, Michele Mitchell
May 11, 2017
Ms Lexus Awesome words can't explain how they treated me I felt more than the customer they were my family may God continue to bless you all keep up the great Awesome words can't explain how they treated me I felt more than the customer they were my family may God continue to bless you all keep up the great work that you do to my sales person Mr. Jackson you understood my concerns from beginning to end I thank you from the bottom of my Heart. More
by 2sexie2
Employees Worked With
Shandrial Hudson, Edward Jackson
May 06, 2017
Perfect My sale guy (Ryan Wiegand) has helped me buying my new Lexus from A-Z. Since I'm an out of state buyer, he makes sure the transaction go as smooth and My sale guy (Ryan Wiegand) has helped me buying my new Lexus from A-Z. Since I'm an out of state buyer, he makes sure the transaction go as smooth and easy as it can be. Very hassle free! So if you need to buy a new Lexus, Ryan is the guy to go to. Thank you for everything, Ryan! More
by Supraphreak95
Employees Worked With
Ryan Wiegand, Michele Mitchell
May 04, 2017
Buying a Lexus I bought my 1st Lexus from Sheehy Lexus on Saturday and I had the best service ever. Elliott was my sales person and he was very helpful. I would reco I bought my 1st Lexus from Sheehy Lexus on Saturday and I had the best service ever. Elliott was my sales person and he was very helpful. I would recommend Sheehy of Annapolis to everyone. More
by Lauries lexus
Employees Worked With
Elliott Horowitz, Michele Mitchell
May 01, 2017
Excellent service and body shop referral Sheehy Lexus has delivered excellent service to us for many years. When we needed body work we were referred to Jeff's Body Shop in Chester MD. Dann Sheehy Lexus has delivered excellent service to us for many years. When we needed body work we were referred to Jeff's Body Shop in Chester MD. Danny Cavey, Assistant Manager, inspected the car at Lexus and had me follow him out to his shop. He told me that once he had access to his own tools it would be a simple repair. It didn't look simple. He did an amazing job in a short period of time. The entire staff is so very nice and accommodating. Awesome people and excellent work. More
by Kate Burk
Employees Worked With
Mark Waters, Joe Pecosh
April 30, 2017
Exceptional There are normal buying experiences, and then there are the exceptions. My experience with Shani and Shandrial was exceptionally good. Simple, quick There are normal buying experiences, and then there are the exceptions. My experience with Shani and Shandrial was exceptionally good. Simple, quick, and easy. I'm seriously impressed .... and happy! More
by NealB
Employees Worked With
Shandrial Hudson, Shani Cannon
April 29, 2017
GREAT SERVICE I MET WITH Shae he was great with answering all of my questions, getting the loaner ready for me. and of course he returned my phone calls. I MET WITH Shae he was great with answering all of my questions, getting the loaner ready for me. and of course he returned my phone calls. More
by ola fidel
Employees Worked With
Shae Cronin
April 29, 2017
Excellent Service I gave 5 stars this time because I had a great experience. Dropped off my car, Colin took care of everything after that. My tire had a nail, and my fo I gave 5 stars this time because I had a great experience. Dropped off my car, Colin took care of everything after that. My tire had a nail, and my fog light was out and needed replacing. They did a great job. I highly recommend this dealership. BTW, I love Barbara Hoban in Sales if you need to buy a car! ;) More
by KikoFive0
Employees Worked With
Colin
April 29, 2017
Third new car purchase from this dealer. Always provides excellent service to customers. Nice selection and knowledgeable/helpful sales and service personnel. Sales agents listened to my need Always provides excellent service to customers. Nice selection and knowledgeable/helpful sales and service personnel. Sales agents listened to my needs and answered all my questions. More
by Kieska
Employees Worked With
Kelly Harkins, Al Trojanowski, Shandrial Hudson
