Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehy Lexus of Annapolis
Annapolis, MD
905 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
905 Reviews of Sheehy Lexus of Annapolis
May 29, 2025
I had a problem starting my car and I called and made an appointment with the customer service representative. After the dealership evaluated the electrical system, it was determined that I needed to have t appointment with the customer service representative. After the dealership evaluated the electrical system, it was determined that I needed to have the battery replace. It appears that I got eight years of faithful service from my old battery and the replacement was more than justifiable. My car was returned to me and although it is twenty three years old, it still drives and looks like a new car. More
by calvinandclaudiabell
Employees Worked With
Joe Pecosh
April 18, 2025
Professional dealership. From the time I checked my Lexus into the dealership for service until the service was complete, I was treated like a valuable customer. The servi From the time I checked my Lexus into the dealership for service until the service was complete, I was treated like a valuable customer. The service experience was great. More
by harlee2280
Employees Worked With
Chris Thomas
April 18, 2025
The service technician I always request is excellent. Chris always answers my questions, is very friendly and helpful and very knowledgeable. The service is great! They seem to have gone the cheap rout Chris always answers my questions, is very friendly and helpful and very knowledgeable. The service is great! They seem to have gone the cheap route with their customer food and beverage offerings. The tuna sandwich I had was on a soggy bun and no lettuce or tomato or any condiment. Bonnie, the lady who is responsible for customer service is very friendly and helpful. She keeps the area spotless and stocked. More
by smckay7395
Employees Worked With
Brandon Squibb, Mike Bowen, Chris Thomas
April 01, 2025
Very good operation. Decent supply of product in a tough market. My salesman, Nate, is excellent. He does not robotically follow a script. He listens well and thought Decent supply of product in a tough market. My salesman, Nate, is excellent. He does not robotically follow a script. He listens well and thoughtfully ensures his comments are well suited to the buyer. He seems quite honest, even with some of the tough issues (e.g. constrained SUV inventories). He speaks well of his co-workers and organization, always a positive. When in the dealership, I was struck by how well everybody worked together and truly seemed to enjoy their work. Sheehy is a quality operation that I recommend without reservation. More
by davidms
Employees Worked With
Nathan Selby
