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Sheehy Lexus of Annapolis

Annapolis, MD

4.3
892 Reviews

121 Ferguson Road

Annapolis, MD

21409

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892 Reviews of Sheehy Lexus of Annapolis

February 24, 2021

I went to Sheehy Lexus to check out a certified car. I moved here recently and am looking for a good Lexus dealer to service in the future and was interested in a lease. George Queen greeted me but said t More

by giambi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Queen
Mar 04, 2021 -

Sheehy Lexus of Annapolis responded

Giambi, we're disappointed to hear of the negative experience you had at our location. Our General Manager, Jayson Craddock, would like the opportunity to discuss this with you if you are so inclined. Please don't hesitate to give him a call anytime at (410) 266-3330. Thank you and we hope to speak with you soon.

February 09, 2021

I was treated with courteous and professional customer service by Mr. Kelvin Burston. He took his time to demonstrate the features on my new vehicle and programmed my garage door opener. Overall, I am mor More

by Nadine Dinham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Burston
Feb 10, 2021 -

Sheehy Lexus of Annapolis responded

Hi Nadine Dinham, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 29, 2021

I called dealership spoke with Chris regarding vehicle listed for $26782. The vehicle was listed as preowned/ certified. I was advised by Chris that the advertisement was in error. I asked to escalate the More

by hyman4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris and Brian in used sales
December 12, 2020

All I can say is that they live up to the reputation of a car salesman. Hope their service is better but I doubt it. More

by dcgero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Queen
November 18, 2020

I bought RX 350 (11/13) last Friday.The car arrived this Monday (11/16), so we picked it up today (11/17). sales person:newton But I went through something so ridiculous today. I asked the salesman last More

by sang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Newton Gentry
July 10, 2020

Lipstick on a pig Had been shopping for a Lexus IS 300 F for approximately a week - saw one advertised at this dealer - called made appointment with YASIR MUHAMED, he w More

by tarik.fadley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CALVIN MCHENRY, YASIR MUHAMED, Shandrial Hudson, Paul LaRochelle, Chris List
July 07, 2020

I was able to walk in and wait in the comfortable lounge for an alignment when other dealerships were all scheduled out up to two weeks later. Scott Daniels was my service advisor in the past when I owned a More

by lsanes
Recommend Dealer
Yes
Employees Worked With
Scott Daniels
Jul 07, 2020 -

Sheehy Lexus of Annapolis responded

Isanes, thank you so much for sharing your positive feedback about your experience with Scott. We are so glad that we could provide you with a wonderful experience.

May 25, 2020

Very uncaring salesmen!! You are just a number in their sale I was just listening to how Lexus wants people first in this covid crisis, but I remember when I was inquiring about a car and the Lexus team was giv More

by James Pochron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can't remember
May 14, 2020

Purchased Online! This review is for Christ List and Rachel Smith of Sheehy Lexus. I used my bank's auto buying program and I saw the vehicle I wanted. I was contact More

by Sherlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith, Chris List
February 21, 2020

If I could give this dealership zero star, I would. This is by far the worst dealership I've been to. My sister purchased a RX 450H. Supposedly, they gave her a discount of 3k off MSRP (any dealership will More

by Love1787
Recommend Dealer
No
Employees Worked With
Calvin (Finance Manager), Jason Kulp
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