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Sheehy Lexus of Annapolis

Annapolis, MD

4.3
892 Reviews

121 Ferguson Road

Annapolis, MD

21409

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892 Reviews of Sheehy Lexus of Annapolis

December 29, 2019

Surprisingly disappointed! I was a returned customer due to excellent service in 2013 by Chris Martin. My recent visit was humiliating! I was prepared to purchase another RX 350 More

by LexusGirl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Rivers, Doug King
December 17, 2019

Mark and Jayson - Great Service! I just got my IS 350 two weeks ago and it was the best purchasing experience I ever had. Mark and Jayson have been very helpful from the beginning - v More

by maochuwei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rivers, Jayson Craddoct
Dec 17, 2019 -

Sheehy Lexus of Annapolis responded

Maochuwei, thank you so much for sharing your positive feedback about your experience with Mark and Jayson. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

September 25, 2019

The Newton Gentry Experience-Superlative Service! Newton Gentry was a consummate professional! He provided exemplary service! He is the reason my husband and I made the decision to lease a Lexus!!! More

by ReeHawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daniels
Sep 27, 2019 -

Sheehy Lexus of Annapolis responded

ReeHawk, thank you for sharing your positive experience with Newton and Scott. We are happy to hear you received outstanding customer service during your visit! We appreciate your business and hope to see you soon!

September 23, 2019

Jamal and Shawn - Great Service! When I decided it was time for a "newer" SUV, I went back to Sheehy Lexus in Annapolis because Johnny Salinas is an awesome person, in addition to a g More

by PCArmyVet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Allen & Shawn Olsen
Sep 24, 2019 -

Sheehy Lexus of Annapolis responded

PCArmyVet, thank you for sharing your positive experience with Jamal and Shawn. We are happy to hear you received outstanding customer service during your visit! We appreciate your business and hope to see you soon!

July 28, 2019

Best Support Ever! Spectacular service from Newton Gentry. Extremely knowledgeable and treated every question and query with priority interest. Best people skills I’ve More

by Preston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Gentry
Jul 29, 2019 -

Sheehy Lexus of Annapolis responded

Preston, thank you for sharing your positive experience with Newton. We are happy to hear that you were provided with outstanding customer service! We appreciate your business and hope to see you soon.

April 30, 2019

An Amazing Service from Jamal Michael Allen! This is the first time I go through the process of buying a new car without any hassle and stress as I usually have to deal with when buying a new car More

by Tri Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Michael Allen
April 25, 2019

Worst customer service experience I've ever had! The inexperience, unpreparedness, lack of follow through and follow up on phone calls and text by my sales rep demonstrated Sheehy's lack of commitmen More

by 042319
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamal Allen, Chris List
March 19, 2019

Long Time Lexus Owner This Time was the Best I have worked with Barbara before and this purchase of my ES300h was great. The financial and legal process at the end was a joy with Rachel. Loved th More

by BruceinMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Frost, Barbara Hoban, Johnny Salinas
Apr 24, 2019 -

Sheehy Lexus of Annapolis responded

Thank you so much for your feedback! We are so glad you had a great experience! Thank you for sharing your experience and we hope to see you soon!

February 02, 2019

Fantastic service! My husband and I, along with our two children came in to the dealership on Christmas Eve to check out a car we were interested in purchasing. Our sal More

by RRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Micklos
Feb 25, 2019 -

Sheehy Lexus of Annapolis responded

Thank you for the outstanding rating and review!! We are so thrilled to hear about your positive experience with our dealership, and hope you enjoy your new vehicle!!

January 19, 2019

Jamal! Enough said! When someone goes so out of his way that you start telling your own sales team “this is how you treat people” - you get on a plane and buy a car from More

by dangar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Allen
Feb 25, 2019 -

Sheehy Lexus of Annapolis responded

Thank you so much for the wonderful review! We are so glad that you made the trip to visit us, and hope you enjoy your new vehicle!