121 Ferguson Road
Annapolis, MD 21409
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This dealer is efficient, thorough, polite and listens to the needs of the customer. I am happy that I bought my car through them.
I bought my Lexus in 2009 and have always had it maintained at Sheehy. I will continue as they always do a good job.
Sheehy Lexus provides high quality and professional service. Their service advisors are knowledgeable and customer oriented.
Great customer service. Service provided in a timely manner. Service advisor was attentive to my needs and answered my questions
Great service by the gentleman that takes care of me every time I come in to get my car service, Mr. James
I love Sheehy Lexus of Annapolis! I would RATE this with10 STARSI I purchased and service all my cars there. My recent experience, as per usual, because of Karen Farina, was nothing less than impressive & outstanding. Her friendliness, professionalism, knowledge, dedication, commitment & excellence to customer complete satisfaction & excellent sales acumen is beyond exceptional & rare. She explained the process clearly & provided updates regularly, which was reassuring. Her ability to listen & understand my needs was evident, making me feel heard & valued. Her proactive approach to resolving issues & ensuring positive outcomes was commendable. She is the main reason, I will only/always go to Sheehy Lexus of Annapolis. I always feel like a valued customer & family member upon arrival. My car is always well cared for and serviced. I had a totally stress-free & positive service experience. I highly recommend this business; customer service is 2nd to none, product quality highly-skilled mechanics are consistently outstanding, exceeding my expectations every time. My service advisor, Karen deserves an award. She ALWAYS goes above & beyond to ensure customer complete satisfaction. I can't say enough about Karen & Sheehy Lexus of Annapolis because they are just that OUTSTANDING!!
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